Caleb Vallance
Coordinator
Lower Hutt
Summary
Highly motivated and experienced team player with strong communication skills. Passionate about collaborating with friends, teammates, and colleagues to achieve common goals. Well-versed in leveraging information technology to enhance business processes, customer care, and administrative efficiency, drawing from a diverse background of work experience, education, and life skills.
Overview
8
8
years of professional experience
Work History
Team Coordinator
Kainga Ora - Homes And Communities
12.2022 - Current
- Provided comprehensive administrative support to the team, enabling them to focus on high-impact tasks and achieve better results.
- Reduced project turnaround times, consistently meeting or exceeding deadlines for deliverables.
National Service Consultant
ANZ Bank of New Zealand LTD
01.2022 - 12.2022
- Front-line working in the call centre for the National Communications Centre for ANZ.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
National Care Coordination Officer
Access Community Health
01.2020 - 01.2021
- Coordinate and roster Support Workers under time pressure to provide clients with healthcare assistance.
- Enhanced customer satisfaction by resolving complex issues promptly and professionally.
Retail Assistant
KMART
01.2018 - 01.2020
- Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.
Administration & Data Input
Accounting for Charities Trust
01.2016 - 01.2018
- Basic administrative tasks and data input, as well as exposure to MYOB and XERO systems.
Customer Service & Supervisor
Hutt Indoor Sports
01.2016 - 01.2017
- Collaborated with team members to develop best practices for consistent customer service delivery.
Education
Bachelors of Commerce - Double Major in Management and Information Systems
Victoria University of Wellington
NCEA -
St Bernard's College
04.2001 -
PADI Licensed Diver - undefined
NZ Full Drivers License - undefined
BP Business Challenge for Young Entrepreneurs - undefined
Skills
Analytical Skills
Time Management
Team Leadership and Coordination
Project Management
Meeting leadership
Requirements Gathering
Passion for continuous learning
Business Planning
Team Leadership and Coordination
References
Available on request.
Timeline
Team Coordinator
Kainga Ora - Homes And Communities
12.2022 - Current
National Service Consultant
ANZ Bank of New Zealand LTD
01.2022 - 12.2022
National Care Coordination Officer
Access Community Health
01.2020 - 01.2021
Retail Assistant
KMART
01.2018 - 01.2020
Administration & Data Input
Accounting for Charities Trust
01.2016 - 01.2018
Customer Service & Supervisor
Hutt Indoor Sports
01.2016 - 01.2017
NCEA -
St Bernard's College
04.2001 -
Bachelors of Commerce - Double Major in Management and Information Systems
Victoria University of Wellington