Caleb Vallance
Coordinator
Lower Hutt
Summary
Highly motivated and experienced team player with strong communication skills. Passionate about collaborating with friends, teammates, and colleagues to achieve common goals. Well-versed in leveraging information technology to enhance business processes, customer care, and administrative efficiency, drawing from a diverse background of work experience, education, and life skills.
Overview
8
8
years of professional experience
Work History
Team Coordinator
Kainga Ora - Homes And Communities
12.2022 - Current
- Provided comprehensive administrative support to the team, enabling them to focus on high-impact tasks and achieve better results.
- Reduced project turnaround times, consistently meeting or exceeding deadlines for deliverables.
National Service Consultant
ANZ Bank of New Zealand LTD
01.2022 - 12.2022
- Front-line working in the call centre for the National Communications Centre for ANZ.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
National Care Coordination Officer
Access Community Health
01.2020 - 01.2021
- Coordinate and roster Support Workers under time pressure to provide clients with healthcare assistance.
- Enhanced customer satisfaction by resolving complex issues promptly and professionally.
Retail Assistant
KMART
01.2018 - 01.2020
- Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.
Administration & Data Input
Accounting for Charities Trust
01.2016 - 01.2018
- Basic administrative tasks and data input, as well as exposure to MYOB and XERO systems.
Customer Service & Supervisor
Hutt Indoor Sports
01.2016 - 01.2017
- Collaborated with team members to develop best practices for consistent customer service delivery.
Education
Bachelors of Commerce - Double Major in Management and Information Systems
Victoria University of Wellington
NCEA -
St Bernard's College
04.2001 -
PADI Licensed Diver - undefined
NZ Full Drivers License - undefined
BP Business Challenge for Young Entrepreneurs - undefined
Skills
References
Available on request.
Timeline
Team Coordinator
Kainga Ora - Homes And Communities
12.2022 - Current
National Service Consultant
ANZ Bank of New Zealand LTD
01.2022 - 12.2022
National Care Coordination Officer
Access Community Health
01.2020 - 01.2021
Retail Assistant
KMART
01.2018 - 01.2020
Administration & Data Input
Accounting for Charities Trust
01.2016 - 01.2018
Customer Service & Supervisor
Hutt Indoor Sports
01.2016 - 01.2017
NCEA -
St Bernard's College
04.2001 -
Bachelors of Commerce - Double Major in Management and Information Systems
Victoria University of Wellington
PADI Licensed Diver - undefined
NZ Full Drivers License - undefined
BP Business Challenge for Young Entrepreneurs - undefined
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