Summary
Overview
Work History
Education
Skills
Timeline
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Calib Gurden

Christchurch,CAN

Summary

Accomplished Operations Manager with a proven track record at National Metal Fabricators, enhancing customer satisfaction and expanding sales territories. Expert in upselling and maintaining high levels of customer service, demonstrated through significant sales growth. Skilled in both team leadership and direct sales, achieving beyond set targets with exceptional time management and safety practices.

Overview

11
11
years of professional experience

Work History

National Metal Fabricators

Operations Manager & Internal Sales
01.2024 - Current

In charge of the operations and day to day activities, assigning tasks and work orders to staff to achieve the work under the allocated time while maintaining great health and safety practices. Purchasing products from a large list if suppliers and insuring a high level of customer service and satisfaction

Sales Representative

Denis Cunningham LTD
06.2021 - 01.2024

Responsible for new and existing customer accounts, holding a minimum sales target from my client base and delivering any necessary information/ certification needed for structural and industrial jobs.

Area Sales Representative

Arnold Products LTD
09.2019 - 06.2021

Representing a large area with a large customer base, using great time management skills to see my whole customer list within 2 months. Transporting dangerous goods and providing health and safety information to my customers was essential in this industry.

Customer Service Representative

Franz Josef Glacier Guides & Glacier Hotpools
07.2017 - 08.2019

Taking bookings, answering phone enquires and informing essential health and safety briefings when taking customer up and on to New Zealand's 3rd largest Glacier.

Customer Service Cashier & Supervisor

New World Greymouth
07.2014 - 07.2017

Started part time while studying at high school. Gained valuable experience and skills and led into becoming a supervisor and shift manager.

Education

Worksafe Forklift Certificate & F Endorsement -

Industrial Training Centre
Christchurch
02.2025

Sales And Marketing Study -

Canterbury Employers’ Chamber of Commerce
Christchurch
06.2021

Dangerous Goods For Transport Endorsement -

Te Tai Poutini Polytechnic
Greymouth
06.2020

National Certificate In Tourism And Travel -

Te Tai Poutini Polytechnic
Greymouth
06.2017

NCEA Level 1, 2 And 3 -

Greymouth High School
Greymouth
11.2016

Skills

    Customer service

    Sales territory growth

    Upselling

    Customer satisfaction

Timeline

National Metal Fabricators

Operations Manager & Internal Sales
01.2024 - Current

Sales Representative

Denis Cunningham LTD
06.2021 - 01.2024

Area Sales Representative

Arnold Products LTD
09.2019 - 06.2021

Customer Service Representative

Franz Josef Glacier Guides & Glacier Hotpools
07.2017 - 08.2019

Customer Service Cashier & Supervisor

New World Greymouth
07.2014 - 07.2017

Worksafe Forklift Certificate & F Endorsement -

Industrial Training Centre

Sales And Marketing Study -

Canterbury Employers’ Chamber of Commerce

Dangerous Goods For Transport Endorsement -

Te Tai Poutini Polytechnic

National Certificate In Tourism And Travel -

Te Tai Poutini Polytechnic

NCEA Level 1, 2 And 3 -

Greymouth High School
Calib Gurden