Callum Lowe
Auckland,AUK
Summary
Dynamic professional with a proven track record in retail and team management, notably at VAPO. Excelled in sales expertise and rapport development, boosting customer satisfaction and loyalty. Skilled in both stock replenishment and creating positive environments, achieving significant improvements in team efficiency and store performance. Demonstrates exceptional teamwork and independent judgment, driving success across diverse roles.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
VAPO
Mt Eden, Auckland
12.2020 - Current
- Assisting customers with finding the right product for their wants & needs
- Maintaining a friendly and positive tone and attitude toward sales, customers and staff.
- Merchandising products in a neat and organised fashion
- Deescelating 'difficult/tense' situations and dealing with 'tough' customers in a calm manner
- Navigating updated government regulations and staying aware of new/old products
- Processing, unpacking and shelving new stock/products
- Maintaining a clean work environment through thorough cleaning practices
- Helping the manager/staff with extra duties (change runs, banking, purcasing store necessities etc.)
Kids Football Coach
FFC Academy
Mt Wellington, Auckland
01.2019 - 12.2019
- Creating a safe and friendly environment for kids to enjoy and thrive
- Creating and implementing safety precautions
- Managing parents/teachers with concerns, complaints or suggestions
- Creating disciplined and enjoyable sessions/routines for quantities of people
- Managing sign-ups and keeping track of enrolments
- Managing large groups of people at once
- Training/managing other trainers and employees and managing schedules
Kitchen Hand
Augustus Bistro
Ponsonby, Auckland
01.2018 - 08.2018
- Cleaning dishes, pots, pans and utensils
- Sweeping and mopping floors to maintain cleanliness in the kitchen area
- Stocking shelves with food supplies, such as canned goods and dry ingredients
- Assisting cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed
- Disposing of garbage according to health regulations
- Received deliveries of food items and stored them properly
- Inspecting kitchen equipment for proper functioning before use
- Training/monitoring upcoming kitchen hands
Education
Bachelor of Arts - Communications
Auckland University of Technology
Auckland, NZ12-2024
High School Diploma -
Mount Albert Grammar School
Auckland12-2018
Skills
- Point of sale system
- Stock replenishment
- Rapport development
- Sales expertise
- Positive and professional
- Teamwork
- Upselling strategies
- Returns and exchanges
- Retail merchandising expertise
- Store maintenance
- Sales goal achievement
- Independent judgement
- Surface cleaning
- Cleaning and sanitation
Timeline
Retail Sales Associate
VAPO
12.2020 - Current
Kids Football Coach
FFC Academy
01.2019 - 12.2019
Kitchen Hand
Augustus Bistro
01.2018 - 08.2018
Bachelor of Arts - Communications
Auckland University of Technology
High School Diploma -
Mount Albert Grammar School
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