Callum McCleary
Wellington
Summary
I am a dedicated, organized and reliable individual, with 12 years of experience in retail. I have proven expertise in customer service, coordinating both customer-facing and back end functions. I have good interpersonal skills, am an excellent team worker and am keen and very willing to learn and develop new skills.
Overview
15
15
years of professional experience
Work History
Kitchen Hand
Abrakebabra
04.2023 - 04.2024
- Cleaned and sanitized dishes, utensils, and kitchen equipment, consistently keeping adequate supplies on hand for expected customer loads.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Sales Assistant
Briscoes Taranaki Street
10.2009 - 01.2012
- Greeted customers and helped with product questions, selections, and purchases.
- Assisted customers with prompt and polite support in-person and via telephone.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labelling items, and arranging according to brand, size or colour.
Retail Supervisor
Briscoes Taranaki Street
01.2012 - 01.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring positive experience for all clients.
- Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Monitored loss prevention efforts to minimize theft incidents and maintain overall store security.
Grape Picker
Vine Power
11.2008 - 02.2009
- Assisted in vine maintenance efforts, including pruning and tying
- Collaborated closely with fellow grape pickers and sharing knowledge on best practices.
- Maintained a clean and organized work environment, ensuring tools and equipment were properly stored and cared for after each use.
Education
First Aid Certificate Level 1 -
Saint Johns
Wellington03.2022
NCEA Level 2 -
Wellington High School
Wellington, WGN2008
Skills
- Customer Service
- Problem-Solving
- Team Supervision
- Training and mentoring
- Safety and Security
References
On request
Hobbies and Interests
- Comics
- Drawing
- Reading
- Video games
- Dungeons and Dragons
- Music
- Drumming
Timeline
Kitchen Hand
Abrakebabra
04.2023 - 04.2024
Retail Supervisor
Briscoes Taranaki Street
01.2012 - 01.2023
Sales Assistant
Briscoes Taranaki Street
10.2009 - 01.2012
Grape Picker
Vine Power
11.2008 - 02.2009
First Aid Certificate Level 1 -
Saint Johns
NCEA Level 2 -
Wellington High School
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