Callum McDowell
Auckland,New Zealand
Summary
Dynamic professional with a proven track record at BP - Wildbean Cafe, excelling in customer service and coffee expertise. Demonstrated ability to lead teams for high-quality food production and efficient service, coupled with adept problem-solving skills. Skilled in food safety and administration, ensuring operational excellence and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Digital Marketing/ Casual contract work
Ace Digital
, Auckland
03.2024 - Current
- Contributed to developing advertising concepts.
- Expanded client base by initiating successful outreach efforts.
Customer Service/ Barista
BP - Wildbean Cafe
Auckland, New Zealand
01.2022 - 01.2023
- Supervised cafe and serving staff to ensure efficient food production, high quality food products and excellent service levels
- Prepared food efficiently, whilst maintaining quality and Health and Safety standards
- Making Coffee with a professional Machine
- Administrative duties, handling of money, placing orders to keep up with sales
- Serving customers when they refuel their cars, order coffee etc
Commercial Cleaning
01.2020 - 01.2021
- Experience with a lot of heavy duty commercial cleaning equipment
- Worked solo and in groups
- Cleaned large commercial properties like supermarkets and shopping malls
PC and Kiosk Repair
Visitor Registration
01.2017 - 01.2018
- Contracted work where I repaired broken down kiosks and desktop computers and sold them for commercial use
Education
Level 3 NCEA -
Takapuna Grammar
Auckland, New Zealand01.2022
Skills
- Food preparation
- Food safety
- Teamwork
- Time management
- Customer-focused
- Problem solving
- Administration
- Attention to detail
- Ingredient restocking
- Coffee expertise
References
- Jamie, CEO of Ace Digital - 021 292 9248
- Others available on request
Timeline
Digital Marketing/ Casual contract work
Ace Digital
03.2024 - Current
Customer Service/ Barista
BP - Wildbean Cafe
01.2022 - 01.2023
Commercial Cleaning
01.2020 - 01.2021
PC and Kiosk Repair
Visitor Registration
01.2017 - 01.2018
Level 3 NCEA -
Takapuna Grammar
Similar Profiles
Sunthre SanthiranSunthre Santhiran
QA Engineer at ACE DigitalQA Engineer at ACE Digital
Brian P. PolkBrian P. Polk
Assistant Store Manager at Mutual Ace Hardware / Mundelein Ace HardwareAssistant Store Manager at Mutual Ace Hardware / Mundelein Ace Hardware
Narmin MansurovaNarmin Mansurova
Head of Organizational Development and Business Partnering at Innovation and Digital Development Agency under the Ministry of Digital Development and TransportHead of Organizational Development and Business Partnering at Innovation and Digital Development Agency under the Ministry of Digital Development and Transport