Calvin Andugula
Auckland,Ranui
Summary
I am a results-driven Business Development Manager and Key Account Manager with over 18 years’ experience across property, professional services, retail, Finance and telecommunications. I am well versed in client relationship management, B2B/B2C sales, government tenders (GETS), and solution-based selling. Adept in CRM systems, tender writing and contract negotiation,. I am known for delivering exceptional client experiences and driving sustainable business growth through a consultative and proactive approach.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Land Sales Consultant (wholesale)
Myland Partners
05.2025 - Current
- Lead generation through cold calls, boots on construction site, networking & client referrals
- Land sales to builders, construction companies and investors.
- Drafted contracts, negotiated pricing and managed the sales process from enquiries to settlement. Maintained CRM updates, provide weekly progress reports and building relationships with key decision makers and ground staff.
- Negotiated contracts with clients, ensuring favorable terms aligned with organizational goals.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed mindset
- Negotiated prices, terms of sales and service agreements.
- Developed and maintained strong client relationships to drive sales growth.
Business Development Manager
Premier Insulation West
06.2024 - 05.2025
- Led successful tender submissions for glasswool and polyester insulation projects across residential, commercial, and industrial sectors.
- Quoted multiple government contracts via the GETS platform and currently awaiting feedback.
- Developed competitive pricing models and managed end-to-end client engagement.
- Identified new business opportunities in retrofits and new build market with a pipeline of $1.5M within the 10 months of my employment.
- Collaborated with estimating(QS), logistics, and installation teams to ensure quality delivery
- (Role made redundant)
- Developed strategic partnerships to expand market reach and enhance brand visibility.
- Led cross-functional teams to implement business growth initiatives and optimize operations.
- Conducted market analysis to identify trends and inform decision-making processes.
- Streamlined sales processes, resulting in improved efficiency and client acquisition rates.
- Kept meticulous client notes and updated account information in company databases.
- Leveraged industry events to network with potential clients, generating significant brand exposure and driving new business acquisition efforts.
Operational Manager
Frankie and Fries
01.2023 - 06.2024
- Streamlined operations, procurement, and inventory planning for cost-efficiency.
- Recruited and trained staff, implemented quality controls, and improved service standards.
- Managed budgets, KPIs, and financial reporting to improve profitability.
- Developed training programs for staff to improve service quality and productivity.
- Implemented inventory management systems to optimize stock levels and minimize shortages.
- Established safety protocols ensuring compliance with industry regulations and best practices.
- Increased customer satisfaction with consistent quality control measures and proactive issue resolution.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Property Sales Consultant
Myland Ltd
07.2019 - 01.2023
- Closed 260+ retail property sales and converted over 100 inbound leads to signed contracts.
- Developed and managed relationships with builders and investors for wholesale deals.
- Drafted contracts, negotiated pricing, and managed the sales process from inquiry to settlement.
- Maintained CRM updates, provided weekly progress reports, and supported internal teams.
- Conducted property viewings, showcasing features and benefits to potential buyers effectively.
- Negotiated sales agreements, achieving favourable terms for clients while ensuring compliance with regulations.
- Cultivated strong relationships with clients, resulting in increased referral business and repeat customers.
- Utilized advanced CRM tools (Zoho) for efficient contact management, scheduling appointments, tracking leads, and monitoring sales progress.
- Facilitated smooth transactions by liaising with mortgage brokers, home inspectors, appraisers, Solicitors, and other essential personnel during the closing process.
- Increased property sales by consistently identifying clients'' needs and presenting suitable properties accordingly.
Business Development and Key Account Manager
Bartercard NZ Ltd
Auckland, AUK
08.2015 - 07.2019
- Ranked in the Top 2 BDMs nationwide (2018–2019).
- Exceeded annual targets, signing 72 new clients in 2018–2019 (110% of goal).
- Closed high-value accounts including KGM Traders ($1M+) and Love & Tooles ($600K+).
- Delivered B2B proposals, negotiated contracts, and drove new business via cold calling and community engagement.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Streamlined contract renewal processes to enhance customer retention rates.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
Clinical Assistant Manager
Advanced Hair Clinics
07.2014 - 08.2015
- Delivered sales consultations and developed treatment plans.
- Managed client renewals, progress tracking, and CRM updates.
- Conducted business development and achieved consistent monthly sales targets.
- Assisted in patient consultations, providing comprehensive information on treatment options and procedures.
- Coordinated appointment scheduling to optimize clinic workflow and enhance patient experience.
- Maintained accurate patient records using their inhouse CRM systems for efficient data retrieval.
- Followed comprehensive clinical protocols to safeguard patient safety.
Account Manager
UPS (United Parcel Services)
Auckland, AUK
05.2013 - 06.2014
- Managed a portfolio of B2B clients, handling quotes, proposals, and contract renewals.
- Maintained strong client relationships and delivered upsell opportunities.
- Built strong relationships with key accounts, enhancing customer satisfaction and loyalty.
- Utilized CRM software to track sales activities and manage customer interactions effectively.
- Collaborated with cross-functional teams to streamline processes and improve service delivery.
- Analyzed sales data to inform decision-making and refine sales tactics for better outcomes.
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Used CRM software to maintain detailed contact logs and account records.
- Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
Corporate Group Sales and Account Manager
Southern Cross Medical
Auckland, AUK
04.2011 - 03.2013
- Achieved 120+ new policy sales monthly with high conversion rates.
- Engaged in cross-selling within corporate accounts and handled client servicing.
- Cultivated and maintained relationships with key corporate clients, ensuring customer satisfaction and retention.
- Collaborated with cross-functional teams to align product offerings with market demands and client needs.
- Implemented CRM systems to streamline sales processes and call cycles, resulting in improved tracking and reporting capabilities.
- Provided exceptional customer service, addressing concerns promptly and ensuring long-term satisfaction.
- Upselling and cross selling policies based on the clients needs through a consultative sales stratagies.
Technical Support Representative
2degrees Mobile
11.2009 - 04.2011
Call Centre Representative ( Guard Dispatch )
Matrix Security
01.2007 - 10.2009
Newspaper Sales Consultant
NZ Herald (APN Ltd)
05.2006 - 10.2006
Sales Team Leader
CC1 Ltd (TelstraClear)
12.2004 - 04.2006
Education
Speech Craft And Client Presentations
Toast Masters
01-2012
Carpentry And Construction
Skills Update
Henderson, NZSkills
- Communication Skills
- Client Presentations
- Contract Preparation
- Property Sales
- B2B sales
- B2C sales
- Relationship building
- Relationship Management
- New Business Development
- Strategic Sales
- Lead Generation
- Cold Calling
- Sales process
- Customer Interaction
- Proficient in Microsoft Suite
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
- Persuasive communication
- Closing techniques
- Community networking
- Consultative sales
- Territory management
- Contract negotiation and closing tactics
Certification
- Certificate in Construction, Present
- Skills Update, Henderson
- Full License
- Expiry 24.10.2034
Core Competencies
- Government Tendering (GETS) | Tender Writing
- B2B & B2C Sales | Property Sales | Insulation Solutions
- Strategic Negotiation | Key Account Management
- CRM & Pipeline Management | Project Delivery
- Client-Centric Sales | Cold Calling & Lead Generation
- Cross-Functional Team Collaboration | Staff Training
Timeline
Land Sales Consultant (wholesale)
Myland Partners
05.2025 - Current
Business Development Manager
Premier Insulation West
06.2024 - 05.2025
Operational Manager
Frankie and Fries
01.2023 - 06.2024
Property Sales Consultant
Myland Ltd
07.2019 - 01.2023
Business Development and Key Account Manager
Bartercard NZ Ltd
08.2015 - 07.2019
Clinical Assistant Manager
Advanced Hair Clinics
07.2014 - 08.2015
Account Manager
UPS (United Parcel Services)
05.2013 - 06.2014
Corporate Group Sales and Account Manager
Southern Cross Medical
04.2011 - 03.2013
Technical Support Representative
2degrees Mobile
11.2009 - 04.2011
Call Centre Representative ( Guard Dispatch )
Matrix Security
01.2007 - 10.2009
Newspaper Sales Consultant
NZ Herald (APN Ltd)
05.2006 - 10.2006
Sales Team Leader
CC1 Ltd (TelstraClear)
12.2004 - 04.2006
Speech Craft And Client Presentations
Toast Masters
Carpentry And Construction
Skills Update