Calvin Ho Yin Yan
Mount Albert,Auckland
Summary
Seeking a challenging career with a progressive organization that provide opportunity to capitalize my skills and abilities in the fields of tourism management and hospitality.
Flexible hard worker ready to learn and contribute to team success.
Overview
4
4
years of professional experience
Work History
Store Person
Foodstuffs Fresh Auckland
Auckland
02.2023 - Current
- Packing of orders is ready for store delivery, assisting with inventory control, and ensuring orders are correct.
- Strong interpersonal skills to foster teamwork and resolve conflicts in high-pressure environments.
Customer Service Representative
Thrillzone
Takapuna, Auckland
03.2022 - 08.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Store Assistant
Da Long Yi Hotpot
Auckland
12.2021 - 02.2022
- Delivered high-standard food service and contributed to a collaborative team environment.
- Assisted in achieving daily revenue goals by upselling products.
Warehouse assistant
Auckland
11.2020 - 03.2021
- Managed the flow of products and transpoting the materials to different facilities, delivering products directly to customers.
- Efficiently managed inventory and ensured 100% on-time delivery to facilities and customers.
Education
Year 12 - 13
Waimea Collage
Nelson12.2016
Bachelor of International Tourism Management - Travel Management
Auckland University of Technology
Skills
High Communication skills
Fast learner
Excellent Problems solving
Proficient with internet, social media and blogging
Multitasking
Languages
English
Full Professional
Chinese (Mandarin)
Full Professional
Cantonese
Native/ Bilingual
Japanese
Limited
Timeline
Store Person
Foodstuffs Fresh Auckland
02.2023 - Current
Customer Service Representative
Thrillzone
03.2022 - 08.2022
Store Assistant
Da Long Yi Hotpot
12.2021 - 02.2022
Warehouse assistant
11.2020 - 03.2021
Year 12 - 13
Waimea Collage
Bachelor of International Tourism Management - Travel Management
Auckland University of Technology
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