Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Camielle Reese

Whanganui,MWT

Summary

Dynamic professional with extensive experience in retail operations, notably as a Checkout Supervisor at New World. Proven expertise in cash handling and customer service, enhancing satisfaction through effective dispute resolution and team leadership. Recognized for implementing safety protocols and mentoring new hires, fostering a culture of excellence and efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Checkout Supervisor

New world
Whanganui, Whanganui
02.2025 - 05.2025
  • Maintained cleanliness standards at all checkout counters to enhance customer experience.
  • Developed strategies that boosted customer satisfaction levels at checkout.
  • Resolved customer inquiries by investigating issues and building rapport.
  • Collected feedback from customers to optimize store operations.
  • Handled escalated complaints personally to ensure high satisfaction rates.
  • Provided leadership and mentoring to new employees on company programs.
  • Inspected cashier stations for proper operation of equipment.
  • Supervised cash handling processes, including deposits and transaction accuracy.

Team Leader

Subway St john
Whanganui, Whanganui
06.2023 - 11.2024
  • Guided employees in adapting to evolving customer needs and expectations.
  • Implemented policies for efficient workflows, enhancing operational effectiveness.
  • Delegated tasks to staff, establishing clear priorities and performance goals.
  • Resolved customer complaints through effective problem-solving techniques.
  • Developed safety protocols, significantly reducing workplace accidents.
  • Motivated personnel through performance evaluations and improvement strategies.
  • Coordinated with supervisors to align efforts toward shared objectives.
  • Provided mentorship to new hires, enhancing their understanding of company programs.

Night Fill Manager

Countdown Victoria Ave
Whanganui, Whanganui
09.2021 - 04.2023
  • Coordinated interdepartmental efforts to optimize workflow efficiency.
  • Maintained professionalism during high-pressure situations, effectively diffusing tension.
  • Created weekly personnel schedules to ensure adequate staffing levels.
  • Conducted performance reviews to identify and address improvement opportunities.
  • Provided mentorship to new hires on company programs and procedures.
  • Directed daily store operations, including opening and closing tasks.
  • Implemented quality control measures to uphold company standards consistently.
  • Assessed cleanliness and inventory levels of grocery sections for compliance.

Education

NCEA Level 3

Fraser High School
Hamilton, NZ
11-2010

Skills

  • Cash handling and customer service
  • Dispute resolution and inventory management
  • Team leadership and equipment inspection
  • Safety protocols
  • Communication skills
  • Team leadership
  • Cash handling
  • Customer service
  • Workflow efficiency
  • Mentoring new hires
  • Till counting
  • Customer engagement
  • Retail operations
  • Multitasking capacity
  • Computer proficiency
  • POS system operation
  • Active listening
  • Workplace safety

Affiliations

  • Security jobs with Allied Security and Amour Guard got me engaging with people from all walks of life, from the wealthy and doing great, to those with dementia in the hospital, and not having anyone around them
  • I enjoy sewing, cooking, baking, and socializing with many types of people
  • Outdoor activities range from sitting in the sun to getting into yard work and tending to animals
  • Always looking to upskill my knowledge and learn new things

Certification

  • Managers' certificate
  • LCQ
  • Endorsement
  • Full driver's license
  • COA

References

References available upon request.

Timeline

Checkout Supervisor

New world
02.2025 - 05.2025

Team Leader

Subway St john
06.2023 - 11.2024

Night Fill Manager

Countdown Victoria Ave
09.2021 - 04.2023

NCEA Level 3

Fraser High School

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Camielle Reese