Camila Formigoni

- Front of House;

- Back of House;

- Bar attendant.

• Maintained cleanliness and sanitation standards across guest rooms and common areas.
• Utilized cleaning tools and equipment effectively to ensure optimal performance.
• Assisted in training new staff on housekeeping protocols and safety procedures.
• Conducted inventory checks for cleaning supplies, ensuring availability for daily operations.

• Supervised daily cleaning operations, ensuring adherence to safety and quality standards.
• Trained and mentored cleaning staff on effective techniques and equipment usage.
• Managed scheduling to ensure adequate coverage during peak hours, maximizing efficiency while reducing labor costs.
• Increased client satisfaction by providing customized cleaning solutions based on their specific needs and preferences.
• Maintained a safe working environment for staff members by enforcing strict adherence to safety guidelines and protocols.

• Assisted customers in selecting travel packages tailored to individual preferences.
• Processed customer inquiries via email and phone, providing timely and accurate information.
• Collaborated with team members to streamline booking processes and enhance customer service efficiency.
• Supported sales initiatives by maintaining up-to-date knowledge of ski destinations and travel options.

• Supervised daily operations to ensure compliance with safety and quality standards.
• Coordinated staff schedules to optimize resource allocation and workflow efficiency.
• Implemented process improvements that enhanced operational effectiveness and reduced downtime.
• Trained new employees on standard operating procedures and safety protocols.