Summary
Overview
Work History
Education
Timeline
Generic

Campbell Cleaver

Field Technician
Cromwell

Summary

Service-oriented Senior Field Technician successful at maximizing customer satisfaction. Skilled in managing documentation, inventory and reporting. Demonstrated abilities in Commercial vehicle equipment repair and maintenance.


Overview

13
13
years of professional experience

Work History

Field Technician

Komatsu
10.2022 - Current

Communicated with customers and provided ongoing updates

  • Prepared and submitted reports to document work performed and provide progress updates to management.
  • Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
  • Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
  • Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
  • Performed preventative maintenance tasks on schedule basis which resulted in increased lifespan of equipment.

Field Technician

Heavy Diesel Support LTD
09.2020 - 10.2022
  • Oversaw both on-site and off-site installation, repair, maintenance, and testing activities.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Optimized equipment functionality by performing routine calibration and adjustments to meet manufacturer specifications.

Field Technician

Liebherr
09.2021 - 09.2022
  • Enhanced engine performance by conducting regular maintenance and repairs on diesel engines.
  • Maintained detailed records of all repairs, parts replacements, and services performed for reference during future work.
  • Ordered parts necessary for vehicle repairs and new installations.
  • Troubleshot electrical system issues accurately to reduce the likelihood of recurring problems down the line.

Commercial Vehicle Technician

Truckstops
03.2017 - 08.2020
  • Stayed current on industry trends and advancements through regular participation in training sessions, seminars, and workshops, enhancing technical expertise.
  • Improved vehicle performance by conducting thorough diagnostics and implementing necessary repairs.
  • Reduced repair times with proficient use of diagnostic tools and equipment for accurate problem identification.

Commercial Vehicle Technician Trainee

Cable Price
02.2012 - 04.2017
  • Collaborated with team members to complete complex repairs, resulting in successful resolutions for clients.
  • Improved vehicle performance by conducting thorough diagnostics and implementing necessary repairs.
  • Increased shop efficiency by effectively managing work orders, prioritizing tasks, and maintaining a clean workspace.

Education

Heavy Automotive Engineering-Plant & Equipment

MITO
04.2001 -

Heavy Automotive Engineering-Road Transport

MITO
NZ
04.2001 -

Timeline

Field Technician

Komatsu
10.2022 - Current

Field Technician

Liebherr
09.2021 - 09.2022

Field Technician

Heavy Diesel Support LTD
09.2020 - 10.2022

Commercial Vehicle Technician

Truckstops
03.2017 - 08.2020

Commercial Vehicle Technician Trainee

Cable Price
02.2012 - 04.2017

Heavy Automotive Engineering-Plant & Equipment

MITO
04.2001 -

Heavy Automotive Engineering-Road Transport

MITO
04.2001 -
Campbell CleaverField Technician