Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Interests
Timeline
Generic

Campbell Crowe

Manukau,AUK

Summary

Dedicated handyman with a proven track record in delivering high-quality workmanship across various repair and installation tasks. Strong adaptability and customer service skills contribute to consistently meeting project deadlines and exceeding client expectations. My experience as an installation manager and sales Representative has made me a good listener and communicator, able to close deals quickly and resolve problems under pressure.

Overview

19
19
years of professional experience

Work History

Handyman

Self Employed
Auckland
02.2018 - Current
  • Performed minor wall repair, installed drywall, and applied wallpaper.
  • Built and repaired decks, fences and sheds to improve overall appearance of homes.
  • Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.
  • Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
  • Installed cabinets and shelving units in homes and offices to provide additional space and organization.
  • Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.
  • Improved client satisfaction by providing timely and quality handyman services for various home repairs.
  • Installed lighting fixtures to improve lighting and increase energy efficiency.
  • Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.
  • Consistently met deadlines for assigned projects by prioritizing tasks efficiently based on urgency and complexity.
  • Completed carpentry projects with precision and efficiency, resulting in well-constructed furniture pieces and home fixtures.
  • Provided exceptional customer service by actively listening to client concerns and effectively communicating solutions to their problems.
  • Expanded clientele base through referrals from satisfied customers who praised my professionalism and attention to detail in executing various handyman tasks.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Managed inventory of supplies necessary for completing handyman jobs, avoiding delays due to lack of materials or resources.

Shower Installer and Repairman

Shower Fix
Auckland, AUK
06.2017 - 12.2017
  • Installed shower systems according to specifications and safety standards.
  • Conducted quality checks on installations to maintain service excellence and compliance.
  • Enhanced customer satisfaction by providing timely and accurate installations.
  • Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
  • Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
  • Improved installation efficiency by streamlining processes and utilizing time-saving techniques.

Highschool Janitor and Maintenance Man

Manurewa Highschool
Manurewa, AUK
05.2011 - 06.2017
  • Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
  • Facilitated smooth communication between janitorial staff and other departments, addressing concerns promptly and professionally.
  • Addressed minor maintenance issues promptly to prevent further damage or escalation.
  • Responded quickly to urgent maintenance requests from building occupants or management staff members.
  • Safeguarded building security by locking doors and setting alarms at the end of each shift.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.

Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.

* Cleaning and maintenance of School swimming pool.

* Cosmetic repair to walls, damaged gib and painting.

Sales Representative

The Insulation Warehouse
Aucland
05.2010 - 05.2011
  • Demonstrated product features and benefits to increase customer engagement and drive sales.
  • Cultivated relationships with clients to understand insulation needs and recommend appropriate products.
  • Collaborated with team members to develop effective strategies for inventory management and order fulfillment.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Negotiated favourable terms in contracts, ensuring both customer satisfaction and profitability.
  • Exceeded sales targets through effective planning and goal setting.

Installation Manager

HRV Ventilation South Auckland
Auckland
11.2008 - 12.2009
  • Oversaw installation projects, ensuring compliance with safety and quality standards.
  • Managed team schedules, optimizing resource allocation for efficiency.
  • Coordinated training programs for new installers, enhancing team performance.
  • Developed strong relationships with clients, addressing concerns and ensuring project success.
  • Maintained up-to-date knowledge of industry trends and technologies to drive innovation in installations.
  • Managed a team of technicians, providing guidance and support to ensure high-quality workmanship.
  • Enhanced customer satisfaction by efficiently managing installation projects and ensuring timely completion.
  • Conducted regular progress meetings with team members to track performance against project milestones.
  • Collaborated with sales teams to develop competitive quotes for prospective clients, leading to increased revenue generation opportunities.
  • Enhanced team morale and productivity by recognizing outstanding performance and providing opportunities for professional development.
  • Achieved significant reduction in installation errors by conducting thorough training sessions for new hires.
  • Tracked project costs and other financial metrics to maximize profitability.

Sales Representative

HRV Ventilation South Auckland
Auckland
03.2007 - 12.2008
  • Analyzed market trends to identify new business opportunities and enhance competitive positioning.
  • Led initiatives to enhance customer satisfaction by addressing feedback and resolving issues promptly.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Negotiated favourable terms in contracts, ensuring both customer satisfaction and profitability.
  • Fostered collaborative environment, sharing best practices among sales team.
  • Provided feedback from customers to product development team, influencing future product enhancements.
  • Collaborated with marketing department to align sales strategies with new campaigns.
  • Stayed up-to-date with industry trends to position company as market leader.
  • Cultivated deep understanding of product features to answer questions and overcome objections.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Negotiated prices, terms of sales and service agreements.
  • Informed customers of promotions to increase sales productivity and volume.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Exceeded sales targets through effective planning and goal setting.
  • Enhanced customer satisfaction by providing comprehensive product demonstrations.

Education

High School Diploma -

Paeroa Collage
Paeroa

Skills

  • Drywall installation
  • Hand tools
  • Repair work
  • Power tools
  • Woodworking
  • Fence repair
  • Carpentry
  • Plumbing maintenance
  • Light fixture installation
  • Residential construction
  • Window replacement
  • Indoor and outdoor painting
  • Concrete work
  • Wallpaper removal
  • Staircase building
  • Insulation installation
  • Commercial construction experience
  • Electrical troubleshooting
  • Deck construction
  • Pool maintenance
  • Water damage restoration
  • Structural repair
  • Bricklaying techniques
  • Door installation
  • Outdoor lighting installation
  • General contracting

Accomplishments

Married for 26 years and helped raise four very successful, well balanced young adults.

Completely restored my own home in my spare time.

Taught myself to play Piano and write songs.

Affiliations

I have been a member of Manurewa Baptist Church for over 25 years,

Interests

Playing and writing music

Following Sports , Rugby , Cricket, etc

Taking long walks in nature

Getting behind worthy causes

Timeline

Handyman

Self Employed
02.2018 - Current

Shower Installer and Repairman

Shower Fix
06.2017 - 12.2017

Highschool Janitor and Maintenance Man

Manurewa Highschool
05.2011 - 06.2017

Sales Representative

The Insulation Warehouse
05.2010 - 05.2011

Installation Manager

HRV Ventilation South Auckland
11.2008 - 12.2009

Sales Representative

HRV Ventilation South Auckland
03.2007 - 12.2008

High School Diploma -

Paeroa Collage
Campbell Crowe