Candace Cancian-Smith
Motueka,TAS
Summary
Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and of new technology. Commended for innovation and creative problem-solving to address business challenges. Experienced Financial Services Consultant and proven leader at building vibrant businesses by developing new prospects and accounts and managing customer relationships to achieve sales goals. Dedicated to generating customer goodwill and loyalty by developing key relationships with decision-makers. Demonstrated leverage network of customer contacts to increase understanding of customer needs and employ business-growth strategies.
Overview
11
11
years of professional experience
Work History
Business Manager
Get Cars Limited
05.2018 - Current
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
- Discussed financial options with clients and provided informed suggestions.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
- Worked with clients and finance companies to find optimal solutions for financing.
- Prepared contracts and related documentation according to strict standards.
- Developed advanced product knowledge to share current information while generating and delivering products quotes.
- Offered competitive commercial banking solutions and retail financing options.
- Liaised with customers and funding sources to identify and remove roadblocks to business funding.
- Met with members to understand goals and recommend solutions to fit specific needs.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Assisted with hiring process and training of new employees.
- Oversaw and improved deliveries through proactive coordination of daily operations.
- Updated reports, managed accounts, and generated reports for company database.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Utilized company's accounting systems to review reports and prepare assessments.
Business Manager
Motoreka Limited
01.2013 - 04.2019
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
- Discussed financial options with clients and provided informed suggestions.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Met with members to understand goals and recommend solutions to fit specific needs.
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
- Worked with clients and finance companies to find optimal solutions for financing.
- Prepared contracts and related documentation according to strict standards.
- Developed advanced product knowledge to share current information while generating and delivering products quotes.
- Worked with clients to provide competitive commercial banking solutions and retail financing plans.
- Liaised with customers and funding sources to identify and remove roadblocks to business funding.
Education
Certificate Level 4 - Financial Services
Open Polytechnic of New Zealand
Lower Hutt, NZ11.2018
Skills
- Operations Management
- Policy Implementation
- Client Relationship Management
- Customer Service
- Financial Management
- Staff Management
- Staff Training and Development
- Financial Administration
- Regulatory Compliance
- Business Administration
Timeline
Business Manager
Get Cars Limited
05.2018 - Current
Business Manager
Motoreka Limited
01.2013 - 04.2019
Certificate Level 4 - Financial Services
Open Polytechnic of New Zealand
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