Candee Mason

• Improved team productivity by streamlining daily operations and implementing efficient processes.
• Contributed to company growth by identifying new business opportunities and expansion strategies.
• Developed and maintained strong client relationships for increased customer satisfaction and long-term loyalty.
• Enhanced team performance with comprehensive training programs, skill development workshops, and continuous feedback.
• Managed budgets effectively by optimizing resource allocation, reducing costs, and ensuring optimal financial health.
• Increased sales revenue through the development of strategic partnerships and effective negotiation tactics.
• Planned and directed staffing, training and performance evaluations to develop and control sales and service programs.
• Managed and motivated employees to be productive and engaged in work.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

• Improved customer satisfaction by promptly addressing and resolving guest concerns and complaints.
• Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
• Enhanced team performance by providing ongoing coaching, feedback, and training opportunities for staff members.
• Maintained a safe and secure environment for guests and employees through regular facility inspections and adherence to safety protocols.

Maintaining consistency and high quality coffee to an on going volume of coffee