CANDESE WELMAN
auckland,AUK
Summary
Sales support representative with experience preparing quotations, proposals, orders, contracts, and invoices with accuracy. Coordinates across sales, operations, maintenance, and international teams to support aviation clients, manage follow-up, and keep records, orders, and customer updates organized. Amiable professional with experience balancing customer satisfaction with business expansion goals. Tirelessly maintains authoritative knowledge of represented products to provide prompt support and informational services. Committed to evangelizing for products to customers. Builds revenue by expanding and tightening consumer relations at all levels.
Overview
3
3
Languages
7
7
years of professional experience
Work History
Sales Support Representative
Salus Aviation
Ardmore, AUK
07.2026 - Current
- Prepared sales quotations, proposals, and order documents for aircraft and parts requests.
- Facilitated aircraft sales inquiries for aviation clients and Salus Aviation teams, enhancing response efficiency.
- Managed follow-up emails and phone calls for aviation sales opportunities.
- Coordinated communication among sales, operations, and maintenance groups to address client needs effectively.
- Processed customer orders, exchanges, and returns while keeping customers updated on status.
- Reviewed contracts, invoices, and compliance documents for accuracy and completeness.
- Monitored sales records and streamlined document movement across Salus Aviation departments.
- Met performance standards for answer rate, handle time, and service quality.
- Worked with international sales, manufacturing, and shipping teams to process required paperwork and support logistics.
Administrative and Digital Assistant
Pro-Pick Virtual services
Krugersdorp
09.2023 - 01.2024
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
- Maintained calendars and schedules to set appointments for the management team.
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
- Maintained an organized filing system while ensuring confidentiality of sensitive information.
- Assisted in preparing presentations using Microsoft Office Suite, enhancing clarity and professionalism.
- Compiled and entered data into databases, ensuring accuracy and completeness for reporting.
Administrative and Sales Coordinator
C.E.W Hobbies
Krugersdorp, Gauteng
01.2020 - 08.2023
- Leveraged computer software for efficient completion of administrative tasks.
- Created and maintained filing systems, both electronic and paper-based, for easy access to information.
- Answered phone calls and emails from clients to address questions, complaints, and needs.
- Managed the reception area, greeting visitors professionally.
- Trained newly hired employees regarding company procedures, standards and goals.
- Coordinated employee events, including training sessions and team building activities, to enhance team cohesion.
- Sorted and distributed incoming mail to appropriate departments. distribution, outgoing mailings and courier services.
- Developed promotional materials, including brochures, flyers, and catalogs, to boost brand visibility.
Skills
- Sales support coordination
- Sales operations support
- Sales data management
- Quote generation
- Order fulfillment
- Customer service and support
- Client management
- Scheduling
- Recordkeeping
- Time management
- Sales process optimization
- Communication skills
Personal Information
Date of Birth: 01-09-2004
Languages
English
Native/ Bilingual
Afrikaans
Native/ Bilingual
Italian
Elementary
Timeline
Sales Support Representative
Salus Aviation
07.2026 - Current
Administrative and Digital Assistant
Pro-Pick Virtual services
09.2023 - 01.2024
Administrative and Sales Coordinator
C.E.W Hobbies
01.2020 - 08.2023