Summary
Overview
Work History
Education
Skills
Interests
Accomplishments
Timeline
Generic

Candice Fenton-Wintle

Manukau,AUK

Summary

Customer focused professional equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

14
14
years of professional experience

Work History

Early Childhood Placements

Good Seed Trust
09.2009
  • Responsibilities
  • Feeding and putting children to sleep.
  • Monitoring children and assisting with activities.

Front End Supervisor

Costco
06.2022 - Current
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
  • Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
  • Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
  • Monitored cash drawers in 17 checkout stations to verify adequate cash supply.

Retail Manager

Cotton On Group
05.2019 - 05.2022
  • Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
  • Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Prioritized excellent customer service through continuous monitoring of employee interactions with shoppers.

Sales Assistant

Cotton On Kids
11.2011 - 05.2019
  • Responsibilities
  • Customer service and responding to enquiries
  • Labelling and organising shelves
  • Stock management
  • Independently organising the layout of the apparel department
  • Increased sales by building strong customer relationships and providing excellent service.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.

Education

Cert.III - Early Childhood

Quality Education Services
10.2010

NCEA Level 1 -

McCauley High School
06.2009

Skills

  • Windows and Mac office applications, including Word, Power point, Excel and Publisher
  • Email applications
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Calm under pressure
  • Systematic task prioritization

Interests

  • Gardening
  • Hiking
  • Crafting and DIY Projects
  • Road Trips
  • Adventure Travel

Accomplishments

  • Uncovered and eliminated security issues, reducing shrinkage. Achieving the lowest shrinkage loss in 2021-2022
  • Exceeded monthly store sales goals 7 months in a row.

    • Successfully opening the first EVER Costco Wholesale in Auckland, Nz

  • Supervised team of 113 staff members.

Timeline

Front End Supervisor

Costco
06.2022 - Current

Retail Manager

Cotton On Group
05.2019 - 05.2022

Sales Assistant

Cotton On Kids
11.2011 - 05.2019

Early Childhood Placements

Good Seed Trust
09.2009

Cert.III - Early Childhood

Quality Education Services

NCEA Level 1 -

McCauley High School

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Candice Fenton-Wintle