Carina Ma
Auckland,AUK
Summary
I am a detail-oriented and patient professional with a strong sense of responsibility and dedication to my work. I have a quick learning ability and extensive experience in office management, accounting, and the automotive industry.
Overview
5
5
years of professional experience
Work History
Compliance Manager
Vulcan Compliance
Auckland, AUK
08.2023 - 02.2025
- Manage vehicle inspections,processes.
- Lead and train staff to maintain high service standards.
- Handle customer inquiries and maintain strong client relationships.
- Monitor financial performance and generate business reports(AP, AR, Payroll)
- Implement process improvements and stay updated on industry regulations.
- Communicate and collaborate closely with the VTNZ to coordinate inspections, certifications, and updates on regulatory changes.
Office Administrator
Sun's Motors
Auckland
01.2020 - 05.2023
- Answered multi-line phone system, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Managed the procurement, inventory, and maintenance of parts, vehicles, and insurance to ensure operational efficiency and compliance.
Education
Graduate Diploma of Applied Management - Management
Southern Institute of Technology
Invercargill, NZ12-2019
Skills
- Quick Learner
- Personal Management
- Customer Relationship Management
- Time Management
- Proficient in Office Software & Xero
Languages
Chinese
Full Professional
Timeline
Compliance Manager
Vulcan Compliance
08.2023 - 02.2025
Office Administrator
Sun's Motors
01.2020 - 05.2023
Graduate Diploma of Applied Management - Management
Southern Institute of Technology