Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Carlin Thompson

Wellington,WGN

Summary

I am a Human Resources Generalist with a focus on providing excellent employee experience throughout the employee life cycle. I am a natural problem solver with excellent time management skills and the ability to deal with a lot of complex issues and challenging people at the same time.

Overview

4
4
years of professional experience
1
1
Certification

Work History

HR Advisor

New Zealand Government
Wellington, Wellington
06.2023 - Current

I am an HR Advisor for a mid-sized government organization. I partner with managers across my business groups to support them and educate them in regards HR policies and best practice.

  • Regular 1-on-1 meetings with managers, focusing on coaching, advice, and support.
  • Dealing with performance management issues and employment relationship problems.
  • Providing HR advice to employees and managers following the organization's policy and current legislation in NZ.
  • Undertaking exit interviews and reporting results back to senior leadership.
  • Developing comprehensive job descriptions to ensure role clarity within the organization.
  • Managing the performance review process, providing constructive feedback, and setting achievable goals for continued employee growth.
  • Maintaining accurate personnel records through diligent documentation of employment actions, such as secondments, terminations, flexible working arrangements, or leaves of absence.

Coordinator, People and Culture

Electoral Commission
Wellington CBD, Wellington
12.2022 - 06.2023

This is a role in leading and supporting the Commission with high number of recruitment in the lead up for the General Election 2023

  • Managing the recruitment inbox
  • answering queries from external candidate, internal candidates and hiring managers
  • Writing job ads and job descriptions.
  • Loading jobs in snaphire
  • Answering questions from managers and candidates
  • Setting up approval chains
  • Advertising jobs on Government job and SEEK
  • Building relationships with recruiters and recruitment agency
  • Shortlisting
  • Organizing interviews
  • Being involved in interview panels
  • Helping managers with appointments, internal relatively
  • Pre-employment checks
  • Generating offer documentation

Coordinator, People and Culture

OSPRI New Zealand Limited
Wellington CBD
12.2021 - 12.2022

I managed a range of general administrative and coordination tasks to support the effective operation of the People and Culture function.

  • Provideded administration and coordination support for the People and Culture function including Recruitment, Remuneration, Performance Management, People and Culture Policy and Procedures, Learning and Development, Employee Benefits, Induction, Orientation and Offboarding.
  • Connected and build relationships with internal and external stakeholders.
  • Provided timely and accurate responses to People and Culture queries and general issues from our People Leaders and employees.
  • Generated People and Culture related documentation.
  • Generated reports and gather data to support the People and Culture team in providing the business with informed and accurate advice to the organisation
  • Maintained all electronic personnel files and strictly maintain and protect confidential information.
  • Scoped and lead small Wellbeing and Employee Experience projects that support the People and Culture team and Our People Strategy.

Human Resources Assistant

New Zealand Police
Wellington
03.2021 - 12.2021

This was a role focusing on providing administrative support and advice in Human Resources Management within the HR Service Centre. This allows the Police force to focus on their business of keeping the community safe.

  • Applied policy and procedures as set out by the Police and Service Centre Manager
  • Provided management and staff with advice and support on Human Resources practices, policy and entitlements by email, over the phone or in person. With particular reference to allowances, job applications, transfers and contracts.
  • Prepared and sent paperwork in reference to Movements of People, Flexible Employment Opportunities (FEO), Secondary Employment, Fixed Term Contracts and Extensions.
  • Used My Police (SAP) and Service Now to complete tasks
  • Loaded allowances and updates rosters in SAP
  • Maintained internal and external customer focus in service delivery
  • Established and maintained appropriate internal and external working relationships with: District personnel, Police National Headquarters and Service Centre Staff and Human Resources Sector
  • Used discretion in the appropriate manner in dealing with problems.
  • Ensured the key concepts of Maori Responsiveness, partnerships and quality customer service are adhered to in all section activities.
  • Worked well in a team and supports team members and team leader in delivering HR services

Payments Officer

Ministry of Health
Wellington CBD, Wellington
10.2020 - 03.2021

This was a fixed term position working in the National Travel Assistance team processing client payments on behalf of DHB's around the country.

  • Managed the receipt, data collection and processing of claimant payments
  • Reviewed and verified documentation to prevent abused claim fraud.
  • Maintained client and claim records
  • Liaised with the District Health Board (DHB) coordinators and clients to collect information and answer queries
  • Ensured my work reflects our responsibilities to the priority of equity and meeting Treaty obligations.

Education

Bachelor of Arts - Psychology And Sociology

University of Auckland
Auckland
08.2018

Postgraduate Certificate in Commerce - Human Resources

University of Victoria
Wellington
09.2021

Skills

  • Exit Interviews
  • Good Interpersonal Skills
  • High Attention To Detail
  • Excellent Time Management skills
  • Microsoft Office and sharepoint
  • Performance Appraisal
  • Policy Development

Certification

  • HR Foundations- HRNZ course- August 2022
  • Termination of employment- HRNZ course-June 2024

Timeline

HR Advisor

New Zealand Government
06.2023 - Current

Coordinator, People and Culture

Electoral Commission
12.2022 - 06.2023

Coordinator, People and Culture

OSPRI New Zealand Limited
12.2021 - 12.2022

Human Resources Assistant

New Zealand Police
03.2021 - 12.2021

Payments Officer

Ministry of Health
10.2020 - 03.2021

Bachelor of Arts - Psychology And Sociology

University of Auckland

Postgraduate Certificate in Commerce - Human Resources

University of Victoria
Carlin Thompson