Summary
Overview
Work History
Education
Skills
Timeline
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Carlo Williams-Pratt

Auckland,AUK

Summary

Proven Pool Maintenance Specialist with a track record of enhancing customer satisfaction at The Pool Whisper through expert pool cleaning and maintenance. Skilled in chlorine level management and fostering strong client relationships, significantly reducing algae growth and ensuring safe, sparkling pools. Demonstrates a teamwork mindset and a commitment to safety and quality standards.

Overview

3
3
years of professional experience

Work History

Pool Cleaner

The Pool Whisper
05.2021 - 04.2024
  • Brushed walls, cleaned tiles and vacuumed pool floors to prevent build-up of grime and algae.
  • Improved pool water quality by performing regular chemical testing and adjusting treatment levels accordingly.
  • Reduced algae growth with regular brushing of pool walls and floor, ensuring a clean and inviting atmosphere for swimmers.
  • Completed backwash procedures using various types of filters.
  • Skimmed pool surfaces before emptying skimmer baskets.
  • Enhanced customer satisfaction by providing thorough pool cleaning services, including vacuuming, skimming, and scrubbing.
  • Maintained safe pool water quality levels using different chemicals.
  • Prevented costly pool repairs by routinely checking pumps, filters, and other essential equipment for optimal functionality.
  • Cleaned and maintained Number residential pools and commercial pools year-round.
  • Developed strong relationships with clients through effective communication skills and genuine concern for their satisfaction.
  • Supported clients in troubleshooting minor issues over the phone or email, reducing downtime for their pools and spas.
  • Organized inventory of chemicals and supplies for individual jobs, minimizing unnecessary trips back to headquarters throughout the day.
  • Maintained safe swimming environments through diligent inspection of pool equipment and timely repairs when needed.
  • Contributed to a positive work environment by maintaining a strong work ethic and collaborating with team members when needed.
  • Adjusted water levels following evaporation, winds and thunderstorms.
  • Inspected construction of pool deck and related equipment to meet standards implemented by State.
  • Checked gauges to monitor system function.

Education

Kaipara College
Helensville, AUK

Skills

  • Safety equipment usage
  • Basic plumbing knowledge
  • Pool maintenance expertise
  • Teamwork mindset
  • Pool vacuuming mastery
  • Chlorine level management
  • Pump system familiarity
  • Customer Service

Timeline

Pool Cleaner

The Pool Whisper
05.2021 - 04.2024

Kaipara College
Carlo Williams-Pratt