Carlos Sevele
Glen Eden,New Zealand
Summary
I am an outgoing student pursuing flexible part-time employment with weekend and evening shift options. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of professional experience
Work History
Shop Assistant
The Warehouse
Newmarket
12.2025 - Current
- Assisted customers with product selection and inquiries.
- Organized merchandise displays to enhance shopping experience.
- Managed inventory levels and restocked shelves regularly.
- Processed sales transactions efficiently at the cash register.
- Collaborated with team members to maintain store cleanliness.
- Handled customer complaints and resolved issues promptly.
- Assisted in maintaining store appearance by stocking shelves, organizing displays, and ensuring cleanliness of the shop floor.
- Performed opening, closing procedures for the store including counting money in cash drawers at start, end of shifts.
- Resolved customer complaints in a professional manner.
- Handled incoming shipments and ensured that all items were properly tagged and priced before placing them on shelves or counters for sale.
- Processed online orders accurately and timely for delivery or pickup in-store.
- Maintained knowledge of store layout to assist customers in locating products.
- Utilized product knowledge to make recommendations to customers based on their needs.
- Assisted in receiving, unpacking, and organizing new stock deliveries.
- Bagged or packaged purchases and wrapped gifts.
Loss Prevention Officer
The Warehouse
Newmarket
02.2025 - Current
- Monitored store premises to prevent theft and ensure safety.
- Conducted regular inspections of security systems and equipment.
- Collaborated with law enforcement during investigations of suspicious activities.
- Trained staff on loss prevention techniques and security protocols.
- Analyzed inventory discrepancies to identify potential theft trends.
- Prepared detailed reports on incidents and investigations for management review.
- Analyzed video surveillance footage to identify potential criminal activity.
- Responded to alarms, emergency situations, and safety concerns in a timely manner.
- Watched for customer and employee theft, identifying shoplifters and signs of dishonesty.
- Responded calmly and promptly to emergency conditions, safety hazards, and threats to life or property.
- Escorted undesirable persons off property to minimize security violations.
- Monitored employees entering and leaving property, inspecting parcels or packages.
- Used computers and software to generate concise reporting.
- Managed physical security systems, including alarm systems and locks.
- Provided friendly and professional assistance to employees, visitors and customers.
Labourer
Drainage
01.2023 - Current
- Trench digging
- Wheelbarrow and Shoveling
- Laying Pipes
- Communicating with various customers
- Cleaning up customer's property upon completion of work
Security Guard
Platform 4 Group
10.2023 - 11.2024
- Interacted with visitors and employees in a professional manner.
- Protected property and staff by maintaining safe and secure environment.
- Interacted professionally with visitors, staff, vendors, and other individuals on site.
- Implemented access control measures by checking identification cards of visitors before granting entry into the facility.
- Monitored entry-exit activity, allowing only authorized personnel to enter facility.
Education
Bachelor of Commerce - Accounting And Finance
University of Auckland
Auckland, NZ12-2028
AUCKLAND GRAMMAR SCHOOL
Auckland12-2024
Skills
- Safety and Security
- English Fluency
- Judgment and Decision-Making
- Verbal and Written Communication
- Cooperative Attitude
- Computer Literate
- Customer Service
References
Available upon request
Hobbies and Interests
- Rugby
- Fitness
- Team Sports
Skills Experience
- Safety and Security: Ensured a safe and secure environment in various settings, demonstrating vigilance and attention to detail.
- English Fluency: Excellent in both spoken and written English, enabling clear and effective communication.
- Judgment and Decision-Making: Made informed decisions in high-pressure situations.
- Verbal and Written Communication: Excellent communication skills, both verbal and written, honed through school projects.
- Cooperative Attitude: Worked well in team environments, maintaining a positive and collaborative approach.
- Computer Literate: Proficient with various computer applications, Ms Word & Excel.
- Customer Service: Provided exceptional customer service, ensuring customer satisfaction and resolving issues efficiently.
Languages
English
Native/ Bilingual
Timeline
Shop Assistant
The Warehouse
12.2025 - Current
Loss Prevention Officer
The Warehouse
02.2025 - Current
Security Guard
Platform 4 Group
10.2023 - 11.2024
Labourer
Drainage
01.2023 - Current
Bachelor of Commerce - Accounting And Finance
University of Auckland
AUCKLAND GRAMMAR SCHOOL