Summary
Overview
Work History
Skills
Timeline
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Carly Hutton

Alexandra,OTA

Summary

Dynamic and results-driven professional with a strong background in customer service and team collaboration. Demonstrate exceptional time management and problem-solving skills, enhancing customer satisfaction and operational efficiency. Proven ability to handle cash transactions accurately while fostering a positive work environment.

Overview

22
22
years of professional experience

Work History

Pool Crew

Central Otago District Council
11.2022 - Current
  • Collaborated with team to maintain high standards of service.
  • Ensured cleanliness and organization in work area, improving efficiency.
  • Assisted customers by answering questions and providing recommendations.
  • Improved customer satisfaction by promptly addressing concerns.
  • Handled cash transactions accurately, ensuring balanced register at end of shift.
  • Stocked supplies for uninterrupted operations.
  • Coordinated with team members to ensure smooth workflow.
  • Followed safety protocols to maintain a safe working environment.
  • Provided friendly service to create a welcoming atmosphere.
  • Cleaned workstations to prepare for next shifts.
  • Restocked inventory during shifts to maintain product availability.
  • Participated in training sessions to enhance job skills.
  • Communicated effectively with team to accomplish daily tasks.
  • Took initiative to assist in various tasks to support team.
  • Assisted in opening and closing procedures for efficiency.
  • Improved team morale by fostering a positive work environment.
  • Managed time effectively to complete tasks within assigned shifts.
  • Excellent time management

Shop Assistant

Hyalite Dunedin
01.2022 - 10.2022
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Checked incoming orders and organized new stock.
  • Contributed to team success by supporting colleagues during peak periods or staff shortages.
  • Assisted customers in locating items, ensuring a positive shopping experience.
  • Greeted customers entering store and offered assistance with requirements.
  • Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Maximized safety and production levels by frequently cleaning and organizing work areas.
  • Managed inventory to ensure popular items were always in stock, minimizing lost sales opportunities.
  • Conducted regular stock takes to ensure inventory accuracy, avoiding discrepancies and potential sales issues.

Pool Crew

Dunedin City Council
04.2003 - 07.2022
  • Worked well with teammates and accepted coaching from management team.
  • Monitored safety of guests in and around swimming pool.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Maintained a clean and orderly pool area, ensuring a welcoming environment for patrons.
  • Attentively monitored swimmers to identify distress.
  • Collaborated with fellow lifeguards to maintain effective communication and seamless shift transitions.
  • Enhanced swimmer safety by vigilantly monitoring pool activities and enforcing rules.
  • Managed pool facility operations during assigned shifts, ensuring smooth daily functioning.
  • Ensured timely opening and closing of the pool area, adhering to established schedules and procedures.

Skills

  • Team collaboration
  • Customer service
  • Time management
  • Attention to detail
  • Problem solving
  • Multitasking and organization
  • Cash handling
  • Self-discipline
  • Initiative and Self-motivation

Timeline

Pool Crew

Central Otago District Council
11.2022 - Current

Shop Assistant

Hyalite Dunedin
01.2022 - 10.2022

Pool Crew

Dunedin City Council
04.2003 - 07.2022

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Carly Hutton