Carmen Kroch

• I worked causally as a stocker
• Worked with cross-functional teams to achieve goals.
• Assisted with customer requests and answered questions to improve satisfaction.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.

I loved working in hospitality as it was always fast paced and exciting I am a people’s person and enjoyed interacting with others

• Greeted customers and provided friendly customer service.
• Informed customers of daily specials, menu items, and restaurant policies.
• Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
• Organized menus and ensured they were properly stocked at each table.
• Processed payments using cash registers or POS systems accurately and efficiently.
• Managed large groups in a timely manner while ensuring satisfaction of all guests.

• I worked as a trail apprentice as I completed my hairdressing course at weltec in Porirua
• Shampooed, conditioned and blow-dried client's hair.
• Maintained cleanliness of salon equipment, tools and work areas.