Summary
Overview
Work History
Education
Skills
Certification
Certified in Small Business Management
Hobbies include dance, music and Travel
Timeline
BusinessAnalyst

Carnation Hetaraka-Shelford

New Lynn,AUK

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Social Worker - Child and Youth

Oranga Tamariki - Ministry For Children
04.2020 - Current
  • Helped clients develop new coping mechanisms and techniques to drive behavior modification.
  • Educated parents on available support services, enabling them to effectively navigate systems of care for their children''s benefit.
  • Conducted comprehensive assessments of child safety, identifying areas of concern and implementing appropriate interventions.
  • Delivered specialized case management services tailored to the unique needs of each child or youth on my caseload.
  • Improved children''s well-being by developing individualized care plans and coordinating with multidisciplinary teams.
  • Ensured timely intervention in crisis situations, coordinating with emergency services and other professionals as needed.
  • Developed culturally sensitive approaches when working with diverse populations of children and families experiencing various challenges.
  • Enhanced family relationships by conducting regular home visits and providing support for parents and caregivers.
  • Strengthened community partnerships to provide additional resources for at-risk children and families in need of assistance.
  • Built strong professional networks within local service providers to expedite referrals for financial aid, mental health therapy, or housing solutions.
  • Reduced risk factors for child abuse and neglect by implementing evidence-based interventions and programs.
  • Collaborated with medical providers to ensure optimal physical health outcomes for children in care or under supervision.
  • Streamlined processes within multidisciplinary meetings, fostering a more collaborative environment to discuss case progress and improvements.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Maintained detailed case histories, metrics and reports to meet strict standards.
  • Completed comprehensive assessments of families to identify needs and develop treatment plans.
  • Documented data and completed accurate updates to case records.

Social Worker for Foster Children

Lifewise Family Services
04.2017 - 03.2020
  • Updated client documentation for accurate, compliant and current records.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
  • Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
  • Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
  • Supported clients and families with empathy and compassion during difficult times.
  • De-escalated stressful situations through individual and family crisis interventions.
  • Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
  • Advocated for clients to assure respected rights and wishes.
  • Conducted home visits to assess living environment and facilitate access to necessary resources.
  • Monitored clients' progress and adapted treatment plans to meet changing needs.
  • Collaborated with schools to address students'' social-emotional needs, working closely with teachers and administrators to create supportive learning environments.

Campaigns Events Fundraising

World Vision
04.2016 - 03.2017
  • Led post-event evaluations with team members to discuss successes, challenges, and areas for growth moving forward.
  • Collaborated with internal teams to create cohesive messaging and branding for all fundraising events.
  • Elevated the organization''s visibility by securing media coverage for fundraising events.
  • Engagement face to face by organizing memorable and impactful fundraising events and campaigns including sponsorship.
  • Campaigned Global health, education and medical needs for vulnerable children.

Health Promotion Advisor

ProCare Health Limited
02.2006 - 03.2008
  • Developed comprehensive evaluation plans for all initiatives, ensuring accurate measurement of program outcomes and successes.
  • Established a robust network of volunteers who aided in executing various outreach activities such as workshops and seminars.
  • Evaluated program effectiveness through data analysis, leading to continuous improvement of health promotion efforts.
  • Delivered engaging presentations on various health topics, inspiring individuals to make healthier choices.
  • Improved community health by designing and implementing targeted health promotion initiatives.
  • Collaborated with interdisciplinary teams to address complex public health issues from multiple angles effectively.
  • Assessed the needs of diverse populations within the community, tailoring program offerings to address unique health concerns effectively.
  • Built partnerships with local organizations to expand the reach of health promotion campaigns.
  • Managed budgets and resources efficiently while delivering high-quality programming that met or exceeded project goals consistently.
  • Trained community members as peer educators, expanding the reach of essential health information throughout the community.
  • Advised policymakers on evidence-based practices in public health promotion, contributing to informed decisions impacting population well-being positively.
  • Conducted research on emerging health trends, informing the creation of relevant and impactful campaigns.
  • Organized and led community events like health fairs, screenings, and workshops to promote healthy lifestyle choices and build strong relationships with local residents.
  • Increased awareness of available resources by creating and disseminating promotional materials tailored to specific demographics.
  • Secured grant funding for vital health promotion programs by writing compelling proposals that demonstrated community need and potential impact.
  • Continually improved knowledge, skills, and performance based on feedback and self-identified professional developmental needs.
  • Developed and implemented health education programs to help individuals and communities improve health and well-being.
  • Promoted available resources and connected individuals with services.
  • Assisted with development of improved seminars and training materials.
  • Participated in health education research initiatives, developing and evaluating health education programs.
  • Implemented health promotion campaigns to raise awareness of health-related issues.
  • Established and maintained partnerships with community organizations to promote health education programs.
  • Gave public talks on importance of health education and specific disease prevention and treatment strategies.
  • Monitored health trends and data to identify health concerns and develop related health education initiatives.

Community Public Health Program Coordinator

Te Whanau O Waipareira Trust
02.1994 - 12.2005
  • Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
  • Established strategic partnerships with external organizations, expanding program reach and impact.
  • Developed and maintained relationships with external partners to facilitate program operations.
  • Kept program-related data accurate, up-to-date and easily accessible for accessibility.
  • Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
  • Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
  • Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
  • Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
  • Analyzed program data by tracking and reporting program outcomes to identify areas of improvement.
  • Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
  • Designed program implementation and maintenance plan.
  • Collaborated with other program coordinators to achieve consistency in program objectives and services.
  • Developed marketing materials to promote program offerings, increasing awareness and participation rates among target audiences.
  • Tracked and reported expenses accurately to manage program budgets.
  • Enhanced program efficiency by streamlining processes and implementing innovative solutions.
  • Managed budgets and resources for successful execution of multiple programs simultaneously.
  • Implemented evaluation tools to measure program effectiveness, utilizing data-driven insights for continuous improvement.
  • Created comprehensive reports on program progress, presenting findings to stakeholders and adjusting strategies as needed.
  • Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
  • Coordinated program logistics to keep all relevant materials and equipment available and in good condition.
  • Championed program improvement initiatives based on stakeholder feedback, demonstrating adaptability and a commitment to excellence.
  • Organized and managed program development from conception through successful execution.
  • Provided technical support to staff with necessary resources to carry out duties successfully.
  • Motivated and directed staff to align operations with organizational mission using appropriate training initiatives and presentations.
  • Cultivated a collaborative work culture by encouraging open communication channels among team members which led increased job satisfaction rates amongst employees.
  • Developed program marketing and outreach strategies to increase awareness and attract new participants.
  • Ensured seamless handover between different stages of projects by creating standard operating procedures that guided staff involved in various aspects of each task.
  • Facilitated programming by coordinating resources and deliverables between departments.
  • Resource development with New Zealand Health initiatives for popular generations.

Education

Bachelor of Social Practice - Major in Community Development

Unitec
Waitakere City, NZ
04.2015

Skills

  • Professional boundaries
  • Collaborative Problem-Solving
  • Multicultural Competence
  • Self-care strategies
  • Client documentation
  • Community Resources
  • Client Advocacy
  • Family services
  • File Management
  • Trauma Informed Care Framework
  • Community Referrals
  • Case Management
  • Client Interviewing
  • Conducting interviews
  • High-Risk Populations Identification
  • Home visits

Certification

Registered Social worker with SWRB

Holds a Full New Zealand Drivers Licence

Certified in Small Business Management

Small Business Management Te Wananga o Aotearoa certificate, 2012.

Hobbies include dance, music and Travel

I like outdoor activities including walks, tramps and camping. I have a great passion for travel dance and music.

Timeline

Social Worker - Child and Youth

Oranga Tamariki - Ministry For Children
04.2020 - Current

Social Worker for Foster Children

Lifewise Family Services
04.2017 - 03.2020

Campaigns Events Fundraising

World Vision
04.2016 - 03.2017

Health Promotion Advisor

ProCare Health Limited
02.2006 - 03.2008

Community Public Health Program Coordinator

Te Whanau O Waipareira Trust
02.1994 - 12.2005

Bachelor of Social Practice - Major in Community Development

Unitec

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