Carol Harland

• Led projects and analyzed data to identify opportunities for improvement.
• Monitored company inventory to keep stock levels and databases updated.
• Resolved problems, improved operations and provided exceptional service
• Developed and maintained courteous and effective working relationships.
• Improved operations through consistent hard work and dedication.
• Drove operational improvements which resulted in savings and improved profit mar
• Maintained excellent attendance record, consistently arriving to work on time.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Used Microsoft Word and other software tools to create documents and other communications.
• Developed team communications and information for meetings.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Actively listened to customers' requests, confirming full understanding before addressing concerns.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Created plans and communicated deadlines to ensure projects were completed on time.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Led projects and analyzed data to identify opportunities for improvement.
• Developed and implemented performance improvement strategies and plans to promote continuous improvement.
• Developed and maintained courteous and effective working relationships.
• Increased customer satisfaction by resolving issues.
• Served customers and followed outlined steps of service.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Exceeded goals through effective task prioritization and great work ethic.
• Used Microsoft Word and other software tools to create documents and other communications.
• Improved operations through consistent hard work and dedication.
• Successfully maintain clean, valid driver's license and access to reliable transportation.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Assisted teachers with classroom management and document coordination to maintain positive learning environment.
• Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
• Participated in professional development opportunities and attended in-services and seminars.
• Supported classroom activities, tutoring, and reviewing work.

• Participated in team-building activities to enhance working relationships.
• Managed on-site evaluations, internal audits and customer surveys.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Proved successful working within tight deadlines and fast-paced atmosphere.
• Led projects and analyzed data to identify opportunities for improvement.
• Developed and implemented performance improvement strategies and plans to promote continuous improvement.
• Improved operations through consistent hard work and dedication.
• Maintained energy and enthusiasm in fast-paced environment.
• Monitored company inventory to keep stock levels and databases updated.
• Carried out day-day-day duties accurately and efficiently.
• Offered friendly and efficient service to customers, handled challenging situations with ease.

Sorted mail & parcels into 500 mail slots and preparing for delivery

• Managed Access databases converting complex data into easy-to-interpret data.
• Managed enrollments
• one to one tutoring with special needs child under supervision of Head teacher
• Attended professional development, IDP meetings

• Demonstrated respect, friendliness and willingness to help wherever needed.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

• Demonstrated respect, friendliness and willingness to help wherever needed.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

• Maintained scheduling for main branch to keep shifts appropriately staffed.
• Executed extensive variety of customer transactions according to institutional policy and procedures.
• Assigned job roles and oversaw performance.
• Managed maintenance of facility and grounds.
• Oversaw opening and closing of branch and monitored overdrafts, wire transfers, collections and stop payment orders.
• Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
• Established and updated work schedules to account for changing staff levels and expected workloads.
• Developed and implemented office management procedures to increasing training team productivity and accuracy.
• Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.

• Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• Satisfied documentation requirements by using SAP software to produce estimates, invoices and tracking spreadsheets.
• Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
• Prepared orders for shipment by systematically picking, packing and labeling merchandise.
• Partnered with representatives from different carriers to arrange materials shipments.
• Sorted and delivered materials to different work areas and staff.

• Supported dentists during procedures, assisting dental fillings, permanent and temporary crowns and sealants.
• Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.
• Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
• Documented patient dental health information, medical history and vital signs for future reference.
• Staged tray for procedures by arranging dental instruments and equipment.
• Managed office schedules and calendars to coordinate administrative planning and execution.
• Took dental images following strict patient protection rules, applying lead aprons.

• Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
• Outlined appropriate processes and procedures to fulfill and complete inquiries.

• Served customers and followed outlined steps of service.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Developed and maintained courteous and effective working relationships.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.

• Supported dentists during procedures, assisting dental fillings, permanent and temporary crowns and sealants.
• Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.

• Set up and operated shielded metal arc and gas metal arc welding equipment.
• Maintained correct arc length and movement speed to form specified fusion depth and bead.

• Administered close patient care, checked vital signs and monitored telemetry.
• Cared for each patient according to care plan and physicians' instructions.
• Built rapport with patients and members of patients' support systems.
• Coordinated meal and snack deliveries, assisted with feeding and charted intake for review.
• Researched different diagnoses to become familiar with presentation and treatment protocols.
• Updated patient charts with data such as medications to keep records current and support accurate treatments.
• Monitored each patient to meet appropriate care and document status changes.