CAROL JONES
Summary
Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day..
A customer service professional with over 10 years experience in Retail and Hospitality. I am a very organised person who enjoys working in a team environment. I maintain excellent verbal and written communication skills with a great eye for detail.
Overview
37
37
years of professional experience
Work History
Warehouse Assistant
Augustine Limited
08.2021 - Current
- Collaborated with the team to facilitate smooth operations, avoiding disruptions and delays
- Maintained a safe and clean work environment, contributing to overall team productivity.
- Assisted in meeting tight deadlines by efficiently coordinating tasks with other team members.
- Provided reliable administrative support.
- Picking and processing online orders
- Handling day-to-day shipping and receiving orders.
- Enhanced customer satisfaction by ensuring timely deliveries through effective coordination with transportation providers.
- Gift boxing
Customer Service & Warehouse Assistant
Bed Bath N Table
12.2020 - 07.2021
- Work to provide excellent customer service as well as provide hands on support in the warehouse
- Greeting customers into the store
- Assisting customers with any questions and helping them find what they need
- Ensure logistics operations are run smoothly and efficient
- Plan and organise the warehouse space at all times
- An excellent communicator with strong attention to detail
- Communicate with courier companies and delivery drivers of receiving goods
- Unload stock and organise in a timely and efficient manner
- Practice high standards of housekeeping to ensure safe practices of Occupational Health and Safety
- Ability to work individually and as part of a team
- Proactive attitude
- Flexible, reliable and adaptable to changing situations.
Support worker
04.2020 - 10.2020
- Worked to provide support for a client with Down syndrome as well as Oppositional Defiance Disorder
- Assisting with daily organisation and calendar appointments
- Assist with general administrative tasks
- Provide transportation to daily activities
- Provide companionship
- Carry out thorough cleaning tasks.
Plant Operator
Poitrel Coal Mine
01.2012 - 01.2017
- Technically skilled with a versatile operator support skill set developed through experience as a plant operator in Mining Coal and Overburden Operations
- Experienced shift worker with the ability to work unsupervised and follow directions
- Attending and participating in Pre-starts and Toolboxes
- Involvement in JSEA and operational procedures
- Prestart
- Working as a team under pressure in a hazardous environment
- Meeting and maintaining onsite safety and standard procedures, identifying and resolving potential safety issues
- Conduct Take 5's on all tasks and report hazards to crew members and OCE/Supervisor
- Good positive Communication with ROM Operators
- Removal of overburden operating various Haul Trucks
- Haul of coal to stockpile operating various Haul Trucks.
Service Cashier
Woolworths Supermarket
01.2011 - 01.2012
- Provided exceptional customer service in line with Woolworths policies and procedures
- Attended weekly team meetings to share feedback and encourage a supportive workplace environment
- Perform basic maths functions to collect payments and make change
- Operate registers, scanners, scales and POS terminals
- Memorise product locations throughout the store and be able to direct customers or make suggestions
- Handle exchanges and refunds in a quick, efficient manner
- Collect payments and bag purchases for customers
- Maintain accurate cash drawer
- Take a tally of the funds in the cash register when required during a shift and produce transaction reports
- Keep the checkout area clean and orderly.
Seamstress
Elizabeth De Varga Exclusive Bridal Fashions
01.2010 - 01.2011
Owner
Mountain Creek Seafood
01.2008 - 01.2010
Shop Assistant
Way of Life Health shop
01.2005 - 01.2008
Massage Therapist
Own Business
01.2006 - 01.2007
Waitress
The Bog Irish bar
01.2003 - 01.2006
Volunteer
RSPCA (NZ)
01.2000 - 01.2003
Seamstress / Machinist
Connection Fashions Ltd
01.1995 - 01.1996
Seamstress / Machinist
Exquisite Apparel
01.1994 - 01.1995
Shop Assistant
Elizabeth Arden
01.1992 - 01.1993
Seamstress / Machinist
Intrigue Fashions Ltd
01.1987 - 01.1989
Skills
- Meeting deadlines
- Verbal and written communication
- Order Processing
- Safety Protocols
- Product and Materials Sorting
- Package preparation
- Handheld Scanners
- Order Checking
- Unpacking merchandise
- Sorting and Labeling
- Picking and Packing
- Cleaning and Organizing
- Attention to Detail
- Self-Motivated and Disciplined
References
- Operations Manger, Sandra Townshend - Mob: 0212266230
- Northern Regional Manager, Lisa Field, Mob: 021748363
Timeline
Warehouse Assistant
Augustine Limited
08.2021 - Current
Customer Service & Warehouse Assistant
Bed Bath N Table
12.2020 - 07.2021
Support worker
04.2020 - 10.2020
Plant Operator
Poitrel Coal Mine
01.2012 - 01.2017
Service Cashier
Woolworths Supermarket
01.2011 - 01.2012
Seamstress
Elizabeth De Varga Exclusive Bridal Fashions
01.2010 - 01.2011
Owner
Mountain Creek Seafood
01.2008 - 01.2010
Massage Therapist
Own Business
01.2006 - 01.2007
Shop Assistant
Way of Life Health shop
01.2005 - 01.2008
Waitress
The Bog Irish bar
01.2003 - 01.2006
Volunteer
RSPCA (NZ)
01.2000 - 01.2003
Seamstress / Machinist
Connection Fashions Ltd
01.1995 - 01.1996
Seamstress / Machinist
Exquisite Apparel
01.1994 - 01.1995
Shop Assistant
Elizabeth Arden
01.1992 - 01.1993
Seamstress / Machinist
Intrigue Fashions Ltd
01.1987 - 01.1989
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