Carol Williams
Redcliffs,Christchurch
Summary
A passion for exceeding exceptional customer service and building of strong long-lasting relationships with clients.
Ready to leverage training and experience to take on new professional challenges.
Proven Success in Sales and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Adapts well to all situations with an enthusiastic and positive "can do" attitude.
Overview
30
30
years of professional experience
Work History
Real Estate Agent
Harcourt's Grenadier Ferrymead
06.2006 - 02.2023
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Managed an extensive data base
- Advised clients on market conditions and property value for informed decision-making.
- Conducted comprehensive market analysis to identify opportunities for investors.
- Performed home evaluations and developed competitive market analysis for individual homes.
Manager / Shareholder
The Moorings Luxury Accommodation
04.1999 - 03.2006
- Improved marketing to attract new customers and promote business.
- Organized, maintained and updated information in computer databases.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Collected Credit Card / EFTPOS payments, processed transactions and updated relevant records.
- Hired and trained Housekeeping staff to a 5 star level.
Business Owner/Operator
Scorpio Fashions
11.1992 - 11.1998
- Conducted target market research to discover customer needs and analyze competitor trends.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Consulted with customers to assess needs of their fashion requirements.
Education
NZ Real Estate Certificate
Christchurch Polytech
Christchurch, NZ05.2006
School Certificate / 6th Form Certificate - School Certificate
Avonside Girls High School
Christchurch12.1972
Skills
- Negotiation Skills
- Strong Organizational Skills
- Client Management
- Team Player
- Exceptional Customer Service
- Work Well Independently
- Strong Relationship Builder
- Excellent Verbal, Written and Computer Skills
- Honest, Reliable and Focused
- Problem Solver
- Attention to Detail
Timeline
Real Estate Agent
Harcourt's Grenadier Ferrymead
06.2006 - 02.2023
Manager / Shareholder
The Moorings Luxury Accommodation
04.1999 - 03.2006
Business Owner/Operator
Scorpio Fashions
11.1992 - 11.1998
NZ Real Estate Certificate
Christchurch Polytech
School Certificate / 6th Form Certificate - School Certificate
Avonside Girls High School
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