Giavanna Martelli Student

• Adhered to safe work practices, food safety regulations, and corporate guidelines.
• Prepare orders made by phone & in person by customers for takeout orders.
• Offer information on menu items, garnishes and preparation methods to choosy customers.
• Handle cash transactions and point-of-sale operations on front desk with face to face customers, cashing up end of day
• Support restaurant closing, restocking items and cleaning and preparing for next day
• Maintained high personal grooming standards and uniform presentation.
• Notify supervisor & peers of low inventory & customer complaints

* Greeting incoming customers and provided reliable, friendly customer service

* Maintained menu knowledge and provide recommendations when asked

* Taking orders and processed sales transactions for cash, debit and credit payments from customers

* Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.

* Run food & coffee out to customers and helped maintain processes in the kitchen and behind the counter helping my team

* Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.

* Also have been upgraded to Kitchen Assistant in helping to prepare food, making baking goods & support the chef

* Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.