Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Timeline
Generic

Caroline Plowman

Greenhithe,AUK

Summary

Dynamic executive with a proven track record at National Mini Storage, excelling in strategic planning and financial management. Spearheaded initiatives that enhanced customer satisfaction and optimized resource allocation. Adept at community engagement and program management, driving continuous improvement and fostering team development to achieve organizational goals.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Executive Director Projects (NZ)

Kennards Self Storage
07.2025 - Current

Assistance with transition to new ownership, transaction related projects, property related projects, rebrand

Senior Manager

PwC
01.2008 - 01.2017
  • Led cross-functional teams to drive strategic initiatives and enhance operational efficiency.
  • Developed and implemented process improvements, resulting in streamlined workflows and reduced turnaround times.
  • Mentored junior managers, fostering professional growth and improving team performance.
  • Analyzed market trends to inform strategic planning and identify growth opportunities for clients.
  • Oversaw risk management processes, implementing controls that enhanced compliance and minimized exposure.
  • Managed client relationships, delivering tailored solutions that addressed specific business challenges and needs.
  • Provided strong leadership to enhance team productivity and morale.
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.

CEO

National Mini Storage
03.2020 - 07.2025
  • Directed operational strategy to enhance customer satisfaction and retention across multiple facilities.
  • Implemented cost-effective solutions, optimizing storage space utilization and resource allocation.
  • Established performance metrics to assess facility efficiency, driving continuous improvement initiatives.
  • Led cross-functional teams in developing and executing marketing campaigns to increase brand visibility.

Financial Controller

National Mini Storage
01.2017 - 02.2020
  • Managed financial reporting processes to ensure compliance with accounting standards and regulations.
  • Developed and monitored budgets, enhancing financial planning accuracy across departments.
  • Led audits and reconciliations, identifying discrepancies to improve financial integrity.
  • Streamlined accounting procedures, resulting in increased efficiency and reduced processing time.
  • Implemented cost control measures to optimize operational expenditures without compromising service quality.
  • Provided strategic insights on cash flow management to support organizational decision-making.
  • Coordinated with cross-functional teams to align financial strategies with overall business objectives.
  • Collaborated closely with department heads to establish accurate budgets and monitor performance against targets.
  • Assisted in the preparation of annual tax filings, ensuring full compliance with local, state, and federal regulations while minimizing tax liabilities where possible.
  • Spearheaded the implementation of new accounting software, resulting in increased efficiency and improved financial tracking capabilities.

Financial Controller

Point Grace Resort
11.2006 - 11.2007
  • Mentored junior staff in financial practices, fostering a culture of continuous learning and development.
  • Oversaw all aspects of the month-end close process, ensuring timely completion of accurate financial statements for executive review.
  • Managed payroll data entry and processing for Number employees to comply with predetermined company guidelines.
  • Maintained strong relationships with external auditors, facilitating smooth annual audit processes and addressing any concerns promptly.
  • Improved financial reporting accuracy by streamlining processes and implementing efficient financial controls.
  • Conducted regular variance analyses between actual results and budget projections to identify trends or issues requiring further investigation or action by management staff.

Financial Controller

Radisson SAS Hotels & Resorts
02.2001 - 11.2006

Education

Chartered Accountant -

Chartered Accountants Australia And New Zealand
Auckland, AUK
11.2011

Bachelor of Hotel Management -

Hotel Management School
Maastricht, The Netherlands
06.2001

Skills

  • Community engagement
  • Program management
  • Strategic planning
  • Project management
  • Budgeting and financial management
  • Staff management
  • Financial management
  • Report compilation
  • Business planning

Accomplishments

- successfully led M&A process for NMS

- grown NMS from $13M turnover to $25M

- sustainability strategy

- AI pricing software implementation

- positive performance culture

- operational excellence

- rebrand experience

Affiliations

Member of institute of directors NZ

Fellow chartered accountant

Certification

Company directors course IoD

Strategic leadership program institute for strategic leadership

Certified accountant - Germany

Languages

Dutch
Native or Bilingual
Gernan
Full Professional
French
Professional Working
Spanish
Elementary
Maori
Elementary

Timeline

Executive Director Projects (NZ)

Kennards Self Storage
07.2025 - Current

CEO

National Mini Storage
03.2020 - 07.2025

Financial Controller

National Mini Storage
01.2017 - 02.2020

Senior Manager

PwC
01.2008 - 01.2017

Financial Controller

Point Grace Resort
11.2006 - 11.2007

Financial Controller

Radisson SAS Hotels & Resorts
02.2001 - 11.2006

Chartered Accountant -

Chartered Accountants Australia And New Zealand

Bachelor of Hotel Management -

Hotel Management School
Caroline Plowman