Caroline Wilk Son

- Provide excellent customer service, increasing customer satisfaction and loyalty.

- Manage stock inventory, ensuring adequate stock levels and reducing discrepancies.

- Collaborate with the team to meet and exceed sales targets.

- Supervised and trained staff, ensuring high-quality service delivery.

- Welcome and check-in guests, managing room reservations and bookings.

- Developed and executed marketing strategies to attract new customers.

- Oversaw budget planning and cash flow to optimize financial performance.

- Managed rental properties, achieving an annual profit increase of 600% between 2013 - 2019.

- Led a team of five employees, ensuring property maintenance met the highest standards.

- Facilitated the entire rental process, from booking to contract signing.

- Oversaw a production team of 18 employees, ensuring high-quality manufacturing.

- Coordinated production logistics, purchases, and stock control.

- Maintained daily production reports and monitored product quality.

- Led payment processes, revenues, and expenses for Buzios City.

- Supervised the treasury sector and daily bank account activities.

- Improved technical specifications of computer systems and programming.