CAROLYN ELLIOTT
Christchurch
Summary
Detail-orientated, hardworking ,highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Assistant Manager Administration & Student Service
Talent International Institute
, Christchuch
09.2023 - Current
- Reported directly to the Principal, collaborating closely to implement and execute initiatives related to student welfare, operational strategies, and overall school objectives.
- Responsible for student welfare under the code of pastoral care, ensuring the well-being and support of students in accordance with [mention any specific guidelines or regulations].
- Worked closely with international students, providing personalised support and assistance throughout the placement process, including sending offers of placement and facilitating the transition to the school environment.
- Provided support and guidance to students facing academic, personal, or emotional challenges, fostering a supportive and inclusive environment conducive to learning and personal growth.
Administration and Industry Training Coordinator
Talent International Institute
, Christchuch
03.2023 - 09.2023
- Coordinator for Industries MSD Drivers licening program and Skills for Industry Program.
- Teaching learner licence course.
- Liaison with stakeholders, driving instructors and students.
- Provided ongoing support to internal customers throughout the entire training process.
- Suggested and offered specific training programs to help workers maintain or improve job skills.
Operations - Driving Education
Te Runanga o Nga Maata Waka
Christchurch
04.2017 - 12.2021
- Responsible for day-to-day operations of the Driver training programme including managing, coordinating, recruiting, and rostering staff
- Created, established, and developed the driving education programme from a sole person driver programme to a programme of five driving instructors with an average client waitlist of 3 months, with a turnover estimation of over 200 clients per annum with a client outcome success rate of 98%
- Organised the Implementation of the Community Driving Mentor Programme with assistance from the Salvation Army
- Trained staff and community drivers for the various driving education programmes
- Created and led the learner driver training programme; trained staff to deliver the learner driver programme
- Trained to deliver the defensive driver training programme
- Worked in collaboration with Fulton Hogan to scope the RedZone, identify repairs needed, and design the course for the driving programme
- Carry out meetings with relevant ministers and eternal stakeholders
- Formulate programme costing, organise resources, and the programme delivery.
Operations - Driving Instructor
Te Runanga O Nga Maata Waka
03.2016 - 04.2017
- Utilising a Whānau Ora approach to driver training- delivering lessons and supporting trainees to gain their driver licence – often working with disadvantaged or vulnerable persons, providing psychosocial support with a focus on client self-determination
Driving Instructor - Independent Contractor
Cashmere Driving School
05.2015 - 03.2016
- Driving instructor with 98% success rate for clients seeking their driver licence
NZTA Driver Licence Testing Officer (short term contract)
New Zealand Driver Licencing Limited
01.2015 - 04.2015
- Testing candidates for Restricted and Full drivers Licence.
Commercial Cleaner
AM Cleaning
07.2014 - 12.2014
Car Park Security Team Leader (short term contract)
Christchurch International Airport
05.2014 - 07.2014
- Responsible for coordinating staff, rosters, health & safety, managing complaints
Supervisor, contract with Christchurch City Council
Armourguard Security
09.2011 - 04.2014
- Supervised, trained, and mentored the Christchurch safe city officers for the Christchurch City Council.
Education
Continuing education -social services -ethics /Excel -
04.2024
Defensive Driving Instructor Certificate -
Driver Licencing Training NZQA including interactive group learning for trainee drivers; Driver Licence I & O endorsements; -
Safe Growth Pilot Programme – Christchurch City Council -
Nonviolent crisis intervention instructor training Crime prevention through environmental design (CPTED) intermediate -
Community & workplace fire and emergency management including units in Offender and conflict management -
National Certificate in Ambulance Aid/Ambulance Practice (level 4) -
NZQA Unit 4098 - Use standards to assess candidate performance. Concepts in Ambulance Practice -
Basic Ambulance Skills Certificate; Ambulance Driving Programme -
Certificate in Care for the Elderly (Residential Care Association) -
Skills
- Recruiting and interviewing
- Task Delegation
- Customer rapport
- Staff Management
- Employee Performance Evaluat
- Workload Management
- Compliance understanding
- Orientation and training
- Team motivation
- Multitasking
- Problem-solving abilities
- Time Management
- Student records
Vehicle Licences
Class 1 & 2, 0, I, W, T, R
References
- Stewart Brougham, Principal, Talent International Institute, Stewart@tii.ac.nz, 021 931 531
- Riwia Apanui, Community Advisor, Department of Internal Affairs, Riwia.Apanui@dia.govt.nz, 027 227 9253
- Carmen Hammond, General Manager, Te Runanga O Nga Maata Waka, carmen.hammond@maatawaka.org.nz, 0273639001
Timeline
Assistant Manager Administration & Student Service
Talent International Institute
09.2023 - Current
Administration and Industry Training Coordinator
Talent International Institute
03.2023 - 09.2023
Operations - Driving Education
Te Runanga o Nga Maata Waka
04.2017 - 12.2021
Operations - Driving Instructor
Te Runanga O Nga Maata Waka
03.2016 - 04.2017
Driving Instructor - Independent Contractor
Cashmere Driving School
05.2015 - 03.2016
NZTA Driver Licence Testing Officer (short term contract)
New Zealand Driver Licencing Limited
01.2015 - 04.2015
Commercial Cleaner
AM Cleaning
07.2014 - 12.2014
Car Park Security Team Leader (short term contract)
Christchurch International Airport
05.2014 - 07.2014
Supervisor, contract with Christchurch City Council
Armourguard Security
09.2011 - 04.2014
Continuing education -social services -ethics /Excel -
Defensive Driving Instructor Certificate -
Driver Licencing Training NZQA including interactive group learning for trainee drivers; Driver Licence I & O endorsements; -
Safe Growth Pilot Programme – Christchurch City Council -
Nonviolent crisis intervention instructor training Crime prevention through environmental design (CPTED) intermediate -
Community & workplace fire and emergency management including units in Offender and conflict management -
National Certificate in Ambulance Aid/Ambulance Practice (level 4) -
NZQA Unit 4098 - Use standards to assess candidate performance. Concepts in Ambulance Practice -
Basic Ambulance Skills Certificate; Ambulance Driving Programme -
Certificate in Care for the Elderly (Residential Care Association) -
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