Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
30
30
years of professional experience
Work History
Office Manager
Lawson Engineering Ltd
12.1993 - Current
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Voluntary Caregiver
Friend
10.2022 - 10.2022
Client had Cancer, and ask if would care for him at home,
Enhanced patient well-being by providing attentive emotional support and companionship during daily activities.
Ensured a safe living environment for patients by performing routine home maintenance tasks and identifying potential hazards.
Improved patient mobility with gentle assistance during physical therapy exercises and daily routines.
Assisted with medication management, ensuring timely administration of prescribed medications to maintain optimal health.
Maintained open lines of communication between
patients, family members, and medical professionals to provide comprehensive care.
Boosted patient morale through regular conversation and empathetic listening during challenging situations.
Voluntary Caregiver
Friend
03.2006 - 06.2006
Client had Cancer of the brain.
Enhanced patient well-being by providing attentive emotional support and companionship during daily activities.
Improved patient mobility with gentle assistance during physical therapy exercises and daily routines.
Assisted with medication management, ensuring timely administration of prescribed medications to maintain optimal health.
Maintained open lines of communication between patients, family members, and medical professionals to provide comprehensive care.
Provided exceptional hygiene care, assisting with bathing, grooming, and dressing tasks as necessary for each patient''s individual needs.
Alleviated stress for family members by taking on various caregiving duties that allowed them time for self-care or work obligations.
Boosted patient morale through regular conversation and empathetic listening during challenging situations.
Maintained accurate and comprehensive records of patient care activities, medical appointments, and health updates for reference by family members and healthcare providers.
Built strong relationships with clients to deliver emotional support and companionship.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Elderly Caregiver
Coast Heath Care
01.2002 - 03.2004
Client had Emphysema and a Colostomy Bay
Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
Coordinated closely with family members on updates regarding their loved one''s condition while respecting privacy.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Caregiver
Access Community Health Network
03.1998 - 02.2002
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Assisted clients with activities of daily living, promoting independence and quality of life.
Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Maintained strong connections within caregiver community to gain continuous knowledge.
Entrusted to handle confidential and sensitive situations in professional matter.
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Monitored clients' overall health and well-being and noted significant changes.
Provided compassionate and patient-focused care to cultivate well-being.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Education
Accounting For Supervisors - Accounting And Business Management
Tia Poutini Polytechnic
Greymouth, NZ
02.1999
School Certificate -
Waitaki Girls' High School
Oamaru, NZ
12.1979
No Degree - High School
Craighead Diocesan School
Timaru, NZ
12.1976
Skills
Contract Administration
Operations Management
Workforce Management
Bookkeeping
Customer Service
Billing
Data Entry
Policy Development
Office Management
Fastidious about meeting client medical & personal requirements
Daily reporting
Compliance Monitoring
Timeline
Voluntary Caregiver
Friend
10.2022 - 10.2022
Voluntary Caregiver
Friend
03.2006 - 06.2006
Elderly Caregiver
Coast Heath Care
01.2002 - 03.2004
Caregiver
Access Community Health Network
03.1998 - 02.2002
Office Manager
Lawson Engineering Ltd
12.1993 - Current
Accounting For Supervisors - Accounting And Business Management
Tia Poutini Polytechnic
School Certificate -
Waitaki Girls' High School
No Degree - High School
Craighead Diocesan School
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