Carolyn Ann (Missy) Thompson
Wanaka,OTA
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and dementia units, providing guidance and encouragement to patients through physical and emotional support.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Care Worker
Enliven (dementia Ward)
03.2021 - 03.2022
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Remained alert to problems or health issues of clients and competently responded.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Monitored and assisted residents through individual service plans.
Fresh Produce Assistant
Three Parks New World
11.2019 - 12.2020
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.
- Checked for outdated and overripe grocery items and removed from inventory.
Receptionist
Vetent
10.2017 - 10.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing and filing documents.
Caregiver
Enliven
07.2015 - 08.2017
- Offered companionship and kindness to elderly patients.
- Maintained clean, safe and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
Calf Rearer AI Technician
Devon Dairies
01.2011 - 09.2015
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
Education
High School Diploma -
Nelson Girls
NelsonSkills
- Observation Communication
- Heavy Lifting
- Patient Care Recordkeeping
- Dietary Requirements and Nutrition
- Progress Monitoring
- Time Management
- Convalescence Support
Certification
NZQA National Certificate in Health , disability and Aged Support Level 3
Timeline
Care Worker
Enliven (dementia Ward)
03.2021 - 03.2022
Fresh Produce Assistant
Three Parks New World
11.2019 - 12.2020
Receptionist
Vetent
10.2017 - 10.2019
Caregiver
Enliven
07.2015 - 08.2017
Calf Rearer AI Technician
Devon Dairies
01.2011 - 09.2015
High School Diploma -
Nelson Girls
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