Carys Francis
South Dunedin ,Dunedin
Summary
I started working when I turned 13 years old. I have developed excellent skills as an employee. I am hardworking and results driven. Working well in a team is motivating to me, and I believe that, given the opportunity, I will be very successful towards anything I am challenged with. I am humble and take feedback well and I aim to focus on achieving goals and adding positively any business I am associated with.
Overview
6
6
years of professional experience
Work History
Customer Service
Cotton On Group
Dunedin, Otago
07.2024 - Current
- Provided excellent customer service to ensure repeat business.
- Developed customer service strategies to increase sales revenue.
- Developed innovative solutions for complex customer service problems.
- Delivered exceptional customer service at all times.
Instore Position
Dominos
Rural View
04.2019 - 12.2023
- Stock ingredients from the delivery area to the storage and work freezer
- Prepare food products
- Complete associated paperwork
- Comprehend and give correct written instructions
- Communicate verbally with customers and co-workers to process orders both over the phone and in person
- Demonstrate the ability to add, subtract, multiply, and divide accurately and quickly
- Demonstrate verbal, writing, and telephone skills to take and process orders
- Enter orders using a computer keyboard or touch screen
Delivery Expert
Dominos
Rural View
04.2019 - 12.2023
- Ensuring pizzas are delivered to the correct address
- Being able to drive responsibly whilst being on time
- Communicating with customers at collection
- Being able to read receipts correctly
- Being able to calculate the correct change for customers
Education
Year 12 Certificate -
Mackay North State High School
Australia12.2023
Skills
- P1 License
- VET certificate
- Providing customer service
- Customer service understanding
- Excellent customer service
References
- Brodie Niederle, Domino’s manager, +614434566043
- Daniel Weinert, Domino’s manager, +61449508149
- Karen Cridland, MNSHS Year cohort, +61749631666
Personal Information
Date of Birth: 03/05/06
Timeline
Customer Service
Cotton On Group
07.2024 - Current
Instore Position
Dominos
04.2019 - 12.2023
Delivery Expert
Dominos
04.2019 - 12.2023
Year 12 Certificate -
Mackay North State High School