Casey Felise
Auckland,AUK
Summary
I am a graduate of Auckland University of Technology. I currently work as a 105 Non-Emergency Communicator. My goal is to grow my career within New Zealand Police and continue supporting the frontline and wider organisation.
I am motivated and reliable. I stay calm under pressure and communicate clearly in challenging situations. I take pride in providing respectful and professional service to the public. I have strong organisational skills. I work with purpose and pay close attention to detail. I am committed to using my knowledge and experience to contribute to safer communities and better outcomes for staff. I am focused on growing within Police. I am eager to take on new challenges and continue developing both personally and professionally.
Overview
4
4
years of professional experience
Work History
105 Non Emergency Communicator
NZ Police
Piki Ke Te Ao, Auckland
11.2024 - Current
- Full time work
- I respond to non-emergency police matters and gather important information from the public. I create accurate reports that support operational decisions and help keep communities safe.
Office Admin
Transmission Solution
01.2023 - 11.2024
- Full-time work
Office admin
Transmission Solutions
01.2022 - 01.2023
- Part-time work
Education
Bachelor of Commerce - Business Management
Auckland University of Technology
08-2024
High School Diploma -
St Marys College
12-2019
Skills
- Confident use of NIA to query people, vehicles, and occurrences
- Processing online reports and entering data into CRIS and CAD systems
- Accurate and timely data entry
- Strong understanding of police procedures and information handling
- Customer service and public engagement
- Clear and professional communication
- Problem-solving and sound decision-making under pressure
- Situational awareness and risk assessment
- Time management and ability to prioritise tasks
- Administrative support and report preparation
- Reception and phone call management
- Scheduling and appointment coordination
- Adaptability in fast-paced environments
- Professional and reliable work ethic
- Full New Zealand Driver’s Licence
Activities Achievements
- 2015, MVP U15 Basketball
- 2015, Young Vinnies Participant
- 2016, U17 Tonga Netball
- 2016, Speech Competition Finalist
- 2017, Tech Angel
- 2017, Young Vinnies Participant
- 2018, Tech Angel
- 2018, Tongan Group Leader
- 2019, Scholarship to AUT
Leadership Experience
- Cultural Prefect 2019
- Co-Captain for Tonga Netball U17
- Tongan Group Leader for St Mary’s College
- Coach for Year 9 Netball
Personal Information
- Date of Birth: 05/30/01
- Driving License: Full License
References
- Mavis Thorpy, St Marys College Teacher, mthrorpy@stmaryak.school.nz
- Luke Taufui, Head Technician for Transmission Solutions
- Jian Yin, Owner of Transmission Solutions, info@transmissionsolutions.co.nz
- Kim Driscoll, Section 5 Team Leader - 105 Non Emergency
Timeline
105 Non Emergency Communicator
NZ Police
11.2024 - Current
Office Admin
Transmission Solution
01.2023 - 11.2024
Office admin
Transmission Solutions
01.2022 - 01.2023
Bachelor of Commerce - Business Management
Auckland University of Technology
High School Diploma -
St Marys College
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