Summary
Overview
Work History
Education
Skills
Timeline
Generic

Casey Kirwan

Dunedin,OTA

Summary

At Royal Hotel Naseby, excelled in high-pressure situations, demonstrating exceptional customer service and multitasking skills. Fostered teamwork and built strong relationships with regulars, enhancing guest experiences through attentive service. Proficient in using cash and credit systems, I contributed to a welcoming dining atmosphere, showcasing both hard and soft skills without relying on numerical data.

Overview

3
3
years of professional experience

Work History

Waitress and Food Prep

Royal Hotel Naseby
04.2022 - 01.2025
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.

Education

Bachelor Of Science Majoring In Psychology - Psychology

University of Otago
Dunedin

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration

Timeline

Waitress and Food Prep

Royal Hotel Naseby
04.2022 - 01.2025

Bachelor Of Science Majoring In Psychology - Psychology

University of Otago

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Casey Kirwan