Summary
Overview
Work History
Education
Skills
Timeline
Generic

Casey Newport

Whakatane,BOP

Summary

Motivated Friendly Receptionist with background in various front desk settings and experience in customer service and sales. Knowledgeable about security and service requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior service. Dedicated to offering exceptional assistance to team members and clients.



Overview

6
6
years of professional experience

Work History

Optical Dispenser/Retail Assosiate

OPSM WHAKATANE
09.2023 - Current
  • Skillfully handled customer complaints, resolving issues promptly and professionally to maintain client loyalty.
  • Collaborated with optometrists to ensure accurate prescription fulfillment and optimal visual outcomes for customers.
  • Assisted coworkers with complex cases, sharing expertise in lens materials, coatings, tints, and other optical options available to suit specific requirements.
  • Kept up-to-date with industry trends, attending seminars and training sessions to continuously improve product knowledge and expertise.
  • Managed appointment scheduling efficiently while minimizing wait times for customers seeking consultations or adjustments.

Front of House Employee

Cafe4U
01.2022 - 01.2023
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations whilst maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties, ensuring the cafe was ready for each day.

Junior Gymnastics Coach

EBOP Gymnastics
02.2018 - 11.2021
  • Cultivated a positive team environment for improved motivation and athlete satisfaction.
  • Supported athletes in setting realistic goals and achieving personal milestones through regular progress evaluations.
  • Expanded gymnasts'' repertoire of skills by introducing new drills that challenged their abilities without compromising safety guidelines or risking injury potential.
  • Regularly communicated with other coaches regarding updates on athlete progress, identifying areas of concern and strategizing solutions.
  • Boosted team morale with engaging team-building activities and open communication among athletes and staff.

Hockey Umpire

Whakatane Hockey Assosiation
02.2019 - 05.2021
  • Ensured efficient game flow by promptly making decisions on penalties and violations.
  • Conducted thorough pre-match inspections of playing surface conditions, ensuring optimal safety for all participants.
  • Maintained accurate records of match scores, timesheets, and penalty information for league standings calculation.

Education

NCEA Level 2 -

Trident High School
Whakatane, NZ
12.2023

Skills

  • Communication and Interpersonal Skills
  • Phone Etiquette
  • Fast Learner
  • Client service and support
  • Time Management
  • Flexible and Adaptable
  • Dependable and Responsible
  • Calm Under Pressure

Timeline

Optical Dispenser/Retail Assosiate

OPSM WHAKATANE
09.2023 - Current

Front of House Employee

Cafe4U
01.2022 - 01.2023

Hockey Umpire

Whakatane Hockey Assosiation
02.2019 - 05.2021

Junior Gymnastics Coach

EBOP Gymnastics
02.2018 - 11.2021

NCEA Level 2 -

Trident High School

Similar Profiles

CREATE PROFILE
Casey Newport