Cassia Proebstel
Pakuranga,AUK
Summary
With a proven track record at Tu Kaha Scaffolding Ltd, I excel in strategic planning and relationship building, enhancing team collaboration and boosting client satisfaction. My leadership significantly improved safety measures and operational efficiencies, demonstrating exceptional decision-making and people management skills.
Overview
10
10
years of professional experience
Work History
Director
Tu Kaha Scaffolding Ltd
07.2020 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
Health and Safety Officer
Tower Scaffolding Ltd
06.2017 - 06.2020
- Improved workplace safety measures by conducting regular inspections and risk assessments.
- Collaborated with management to develop comprehensive health and safety policies for the company.
- Led cross-functional teams in efforts to address potential hazards or unsafe working conditions discovered during site audits or inspections.
- Reduced the occurrence of accidents by implementing safety training programs for employees.
- Provided support during accident investigations to determine root causes and prevent future incidents.
- Monitored workplace activities to determine compliance with safety regulations and standards.
Store Manager of Operations
Bentleys Dry Cleaners
02.2015 - 06.2015
- Oversaw the implementation of new technology solutions for efficient inventory tracking, data analysis, and overall store operations enhancement.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Facilitated open communication channels between staff members and upper management by conducting regular team meetings, fostering transparency in decision-making processes.
- Enhanced customer satisfaction by resolving issues promptly and maintaining a clean, organized store environment.
- Boosted sales performance with strategic merchandising techniques and targeted promotional campaign.
- Professionally dry-clean garments.
Education
Diploma Business Management -
Best Pacific Institute of Technology
Auckland, NZ01-2015
Diploma - Freight And Logistics Level 5
Best Pacific Institute of Technology
Auckland, NZ01-2013
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- People management
- Operations management
- Team management
- Contract and vendor management
- Business administration
- Human resources management
- Financial planning
Accomplishments
- Health and Safety training
- Fire Warden
- Site Safe
- Scaffolding Inspection Training
- Heights and Fall Arrest Training
Timeline
Director
Tu Kaha Scaffolding Ltd
07.2020 - Current
Health and Safety Officer
Tower Scaffolding Ltd
06.2017 - 06.2020
Store Manager of Operations
Bentleys Dry Cleaners
02.2015 - 06.2015
Diploma Business Management -
Best Pacific Institute of Technology
Diploma - Freight And Logistics Level 5
Best Pacific Institute of Technology
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