Cassidy Piper
Paekakariki,New Zealand
Summary
Dedicated professional with expertise in POS system operation and a strong background in hospitality and customer service. Demonstrates exceptional team collaboration skills, quick learning abilities, and effective time management. Known for being an active listener, committed to enhancing customer experiences and contributing to team success.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work history
Crew Member
McDonald's, Paraparaumu
Paraparaumu
2024.07 - 2026.04
- Crew Certificate of Operations (CCO, NCEA Level 3)
- Entered orders into POS system, tracking inventory to maintain availability of top-selling items.
- Promoted hospitality culture for improved customer satisfaction.
- Executed daily operation procedures ensuring adherence to company's policies.
- Implemented promotional strategies to attract more customers during off-peak hours.
- Upheld health and safety guidelines whilst preparing food items preventing cross-contamination risks.
Casual Assistant
SBA Kāpiti, Paraparaumu
Paraparaumu
2023.09 - Current
- Executed daily cleaning checklists, spotless environment ensured.
- Support staff members with administrative tasks, reducing workload stress.
- Prioritized tasks for maximum productivity.
Front of house cafe assistant
Rosetta Cafe, Paraparaumu
Paraparaumu
2023.09 - 2023.11
- Managed cash register accurately for smooth transactions.
- Assisted chefs in food preparation to increase kitchen efficiency.
- Maintained clean and organised front of house area to welcome customers.
- Enhanced customer satisfaction by promptly serving drinks and meals.
Education
NCEA Level 1, 2 & 3 - Science, Design, Childcare
Kāpiti College
Wellington 2020.01 - 2024.10
Skills
- POS system operation
- Hospitality and customer service
- Team collaboration
- Quick learning
- Time management
- Active listener
Reference
Julie, Rooney, Employer at SBA Kāpiti
kapiti@sba.co.nz, 027 347 1373
Timeline
Crew Member
McDonald's, Paraparaumu
2024.07 - 2026.04
Casual Assistant
SBA Kāpiti, Paraparaumu
2023.09 - Current
Front of house cafe assistant
Rosetta Cafe, Paraparaumu
2023.09 - 2023.11
NCEA Level 1, 2 & 3 - Science, Design, Childcare
Kāpiti College
2020.01 - 2024.10