Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

CASSIDY MCLEAN

Hamilton

Summary

I am a results-driven professional known for my strong work ethic and dedication to getting tasks done efficiently and effectively. My ability to learn quickly allows me to adapt to new challenges and master new skills with ease. Whether working independently or as part of a team, I am committed to meeting deadlines and consistently delivering high-quality results.

My strong eye for fashion has played a valuable role in my retail experience, helping me assist customers with style advice, and stay ahead of current trends. This natural sense of style not only enhances the customer experience but also supports sales growth and brand image.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Number One Shoes
06.2024 - Current
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Retail Sales Third Key Holder

Skechers
03.2023 - 02.2024
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Completed opening and closing tasks by cashing out registers, inspecting security and alarm systems, preparing bank deposits and delegating daily tasks to employees.
  • Conducted regular inventory checks to maintain optimal stocking levels based on seasonal trends.
  • Trained new employees on company policies, procedures, and sales techniques, improving staff efficiency and productivity.
  • Educated staff on strategies for handling difficult customers and challenging situations.

Christmas Casual Retail Assistant

Glassons Clothing Store
11.2022 - 02.2023
  • Boosted customer satisfaction by providing exceptional service and product knowledge.
  • Collaborated with team members to meet daily sales targets and provide outstanding customer experiences.
  • Increased sales revenue by effectively upselling styling services, accessories, and additional wardrobe pieces.

Education

High School Diploma -

Te Kura Kaupapa Maori O Hoani Waititi
11.2022

Skills

  • Relationship building
  • Cash Handling
  • Customer Service
  • Brand awareness

  • Merchandising
  • Teambuilding
  • Sales Coaching
  • Fashion trends

Certification

Level 1 Customer Service Certificate, NZQA, 01/01/23

Timeline

Retail Sales Associate

Number One Shoes
06.2024 - Current

Retail Sales Third Key Holder

Skechers
03.2023 - 02.2024

Christmas Casual Retail Assistant

Glassons Clothing Store
11.2022 - 02.2023

High School Diploma -

Te Kura Kaupapa Maori O Hoani Waititi
CASSIDY MCLEAN