Cassie Hoggard
Papamoa,BOP
Summary
Dynamic Office Manager with a proven track record at Lysaght Consultants, excelling in customer relations and office administration. Demonstrated ability to perform efficiently and uphold client satisfaction through expert management of accounts, payroll, and CRM systems. Skilled in fostering team cohesion and providing well-being initiatives to staff.
Overview
9
9
years of professional experience
Work History
Office Manager
Lysaght Consultants
04.2016 - Current
Accounting
- daily reconciliations
- weekly payroll
- milestone and monthly WIP invoicing
- accounts payable and payment of 20th accounts
- responsibility for accounts receivable and debt collection
Job/Client Management
- creating and sending contracts, follow up
- opening jobs and managing active job database
- CRM management
- management of client portals
- order property field abs before U dig reiqests
General Administration
- telephone duties, filtering and responding to clients calls and requests
- management of staff leave requests
- management of office supplies, uniform, PPE
- client end of year gift organisation
- monitor, review and filing of site visit forms
- management of company insurance and claims
- coordinate quarterly staff happiness surveys
- advice administrative tasks
- mail processing
- event organisation
- staff wellness initiatives
Education
Bachelor Of Sport And Exercise Science -
Waikato Institute of Technology
Hamilton, WKOSkills
- Customer service
- Office management
- Organisational skills
- Office administration
- Data entry
- Customer relations
- Clear oral/written communication
- Billing
- Administrative support
- Payroll processing
- Account reconciliation
- Mail handling
- Event coordination
- Travel coordination
- Team bonding
- MS office
Timeline
Office Manager
Lysaght Consultants
04.2016 - Current
Bachelor Of Sport And Exercise Science -
Waikato Institute of Technology
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