Cassie Towill

I manage all operations in Harvest, a five-star restaurant. I greet customers and explain the menus which include entrees, mains, sides, desserts and beverages. I take their order and ensure all dietary needs are met. I supervise the food preparation and deliver meals directly to our guest, insuring complete satisfaction. Additionally, I also work on wedding events, focusing on the bridal parties needs during the reception to guarantee a seamless, enjoyable evening for everyone.

I ensured compliance with state regulations concerning responsible alcohol service and gambling laws, while effectively managing the bar area. I balanced daily cash registers, securely handled large amount of cash and prepared sale reports for the management team. When conflicts arose, I successfully de-escalate the situation and ensured a safe environment.

My time at McDonald's offered me a range of experiences in the hospitality industry, which helped me hone my multitasking abilities in a fast pace setting. I developed the ability to work long hours, manage my time wisely, and stay motivated throughout my long shifts, consistently bringing a positive attitude into the workplace environment.