Summary
Overview
Work History
Education
Skills
Goals
Languages
Timeline
Generic
Catalina Espinoza Manosalva

Catalina Espinoza Manosalva

Auckland,New Zealand

Summary

Organized and motivated employee with four years of experience in retail sales and customer service roles. She is eager and willing to advance one step up professionally in a position to gain experience and use the knowledge of the career she is currently studying to bear successful results in the future. She was recognized for exceptional organizational and multitasking abilities, strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Retail Sales Assistant

Kathmandu
Auckland , Auckland
11.2023 - Current
  • Delivered excellent customer service by providing friendly greetings to customers.
  • Managed cash register transactions, including accepting payments and issuing receipts.
  • Assisted in setting up displays for promotional items.
  • Approached customers and engaged in conversation through effective interpersonal and people skills.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Retail Sales Assistant

Skechers
Albany , Auckland
09.2023 - 11.2024
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Managed cash register operations using POS system and processed sales and returns.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Employed strong relationship-building skills and consistent follow-through in every aspect of work to improve customer satisfaction.
  • Described merchandise and explained use, operation and care.

Retail Sales Assistant

The Brand Warehouse
Auckland, New Zealand
04.2023 - 08.2023
  • Multidisciplinary role as an experienced salesperson of expensive brands, cashier, personal shopper, and customer service.
  • Welcomed customers, offered to help locate items, and suggested merchandise without being intrusive or pushy.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Restocked shelves, racks, and bins with the latest merchandise and changed signage to promote special items.
  • Counted cash, made the changes, and stored coupons to keep an organized and balanced cash register drawer.

Retail Sales Assistant

Tarocash
Auckland, New Zealand
11.2022 - 04.2023
  • Multidisciplinary role as an experienced salesperson, cashier, stocker, and customer service expert.
  • Assisted customers in selecting products that best suited their needs.
  • Demonstrated product knowledge to customers and answered any questions they had.
  • Processed cash and credit card transactions and checked payments accurately.
  • Created attractive displays to draw attention to specific products or promotions.

Retail Sales Assistant

Hites
Iquique , Chile
07.2021 - 07.2022
  • Scored in top Number 1 of team sales, winning the best seller award three times and being chosen for company advertising.
  • Attracted and fostered leads through referrals and customer loyalty strategies.
  • Counted cash, made the changes, and stored coupons to keep an organized and balanced cash register drawer.
  • Identified customer needs and adjusted product offerings to align with opportunities.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.

Hospitality Worker

Tako Bar
Iquique , Chile
12.2020 - 07.2021
  • My multidisciplinary role in the bar includes being a waitress, taking orders, managing the online page and food stock, and cleaning the premises.
  • Welcomed customers to the property and offered immediate assistance with their needs.
  • Supported team operations by keeping supplies well-stocked and stations ready for guest service.
  • Provided customer service to ensure satisfaction throughout their dining experience.
  • Performed cashiering duties such as taking customer payments using POS systems or manual methods.

Education

Bachelor of Business - Business Management

Auckland Institute of Studies
Auckland
11.2026

English Advance Level -

NZLC
Auckland, NZ
10.2023

High School Diploma -

Humberstone School
Iquique
12.2020

Skills

  • Bilingual in English and Spanish
  • Ability to exceed sales targets and work tasks
  • Efficient worker and fast learner
  • Customer Assistance
  • Cash Register Operation
  • POS System Operation
  • Payment Processing
  • Purchase Packaging
  • Product and Service Sales
  • Flexible Hours
  • Friendly and Helpful
  • Team Leadership
  • Register Opening and Closing
  • Spanish Translation

Goals

I would like to be able to work for a company where I can contribute my ideas showing the best of my potential and be mentored toward a successful career. 

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Retail Sales Assistant

Kathmandu
11.2023 - Current

Retail Sales Assistant

Skechers
09.2023 - 11.2024

Retail Sales Assistant

The Brand Warehouse
04.2023 - 08.2023

Retail Sales Assistant

Tarocash
11.2022 - 04.2023

Retail Sales Assistant

Hites
07.2021 - 07.2022

Hospitality Worker

Tako Bar
12.2020 - 07.2021

Bachelor of Business - Business Management

Auckland Institute of Studies

English Advance Level -

NZLC

High School Diploma -

Humberstone School
Catalina Espinoza Manosalva