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Catherine Behrent
Papatoetoe
Summary
Organized Executive Officer, with over five years of experience. Successful at timely payroll with extensive knowledge of Papatoetoe West School administrative tasks. Adept at paperwork and ensuring everything is organised and meets all legal requirements.
Overview
30
30
years of professional experience
Work History
Executive Officer
Papatoetoe West School
Papatoetoe, Auckland
09.2019 - Current
- Paid all monthly invoices in the appropriate time frame.
- Prepared and sent out invoices for payment.
- Loaded staff payroll.
- Prepared contracts for all new staff and ensured appropriate safety checks were done (including Relief Teachers).
- Prepared GST returns.
- Reconciled all bank accounts and credit card accounts.
- Liaised with the Accountant and Auditor in preparing the Annual Report/Audit.
- Prepared documentation for Ministry of Education funding and for property projects.
- Supervised the Caretaking Team.
- Liaised with Contractors for completion of property projects around the School.
- Purchasing from various suppliers for the School.
- Attended School Board meetings and recorded the minutes.
- Sat in on interviews of potential new staff.
Administration Manager
Best Start Coronation Road (previously Kiwcare)
Papatoetoe, Auckland
09.2008 - 09.2019
- Process new enrolments and meet with families.
- Process payments.
- Send out weekly invoices.
- Maintain children records and ensure attendance records/funding were kept up to date and followed protocols.
- Mark children's rolls daily ensuring adequate qualified staffing.
- Prepare weekly staffing rosters.
- Process MSD childcare subsidies weekly.
- Liaise with local schools and community groups.
Business Banking Consultant
National Bank of New Zealand
Auckland Central/Penrose/Manukau City
10.1994 - 04.2004
- Assisted Business Banking Managers with day to day tasks.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Educated customers on features and benefits of banking products and services.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Opened, closed, and updated accounts for customers.
- Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
- Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Responded to customer inquiries regarding new accounts and account services.
- Maintained customer records and updated account information.
Education
No Degree - National Certificate of Business Studies
Manukau Institute of Technology
Auckland, NZ12-1988
Skills
- Staff management
- Payroll
- Account management
- Delivery scheduling
- Financial management
- Business administration
- Team player
- Problem resolution
- Customer relations
- Administrative skills
- Motivation
- Interpersonal skills
- Community engagement
- Staff training
- Purchasing
Interests
Timeline
Executive Officer
Papatoetoe West School
09.2019 - Current
Administration Manager
Best Start Coronation Road (previously Kiwcare)
09.2008 - 09.2019
Business Banking Consultant
National Bank of New Zealand
10.1994 - 04.2004
No Degree - National Certificate of Business Studies
Manukau Institute of Technology