Catherine Kaumoana
Conifer Grove,AUK
Summary
Results-driven Services Manager known for exceptional productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel at communication, problem-solving, and adaptability, ensuring seamless service delivery and client satisfaction.
Overview
19
19
years of professional experience
Work History
Smokefree Services Manager
TE TOKA TUMAI/NATIONAL PUBLIC HEALTH SERVICE
Auckland, New Zealand
12.2022 - Current
- Lead and manage service delivery frameworks focused on equity and culturally responsive practices, ensuring alignment with Te Tiriti
- Waitangi
- Facilitate regular hui with whānau and community groups, enhancing stakeholder engagement and fostering partnerships to improve service outcomes
- Developed and implemented robust systems to streamline operations, maximising efficiency opportunities, and improving service capacity
- Oversee data collection and analysis to evaluate the impact of smokefree initiatives.
Kaimanaaki Cultural Advisor
Auckland Regional Public Health Services
Auckland, New Zealand
05.2022 - 12.2022
- Advocated for culturally safe practices in health service delivery, ensuring services met the unique needs of Māori communities
- Developed cultural competency training programs for staff, improving engagement and service delivery for Māori and Pasifika communities
- Built strong partnerships with Māori community leaders and organisations.
MP Support to Hon. Kelvin Davis
Parliamentary Services
Kelston, New Zealand
02.2020 - 12.2020
- Managed constituency outreach, facilitating communication and collaboration with diverse stakeholders, including Māori communities
- Ensured that the unique perspectives of the Tamaki Makaurau region were considered in decision-making processes.
Family Liaison
Papatoetoe High School
South Auckland, New Zealand
03.2006 - 01.2020
- Developed and led initiatives to improve educational outcomes for Māori, Pasifika, and minority ethnic students
- Engaged effectively with external agencies and community leaders to secure resources and support.
Education
Bachelor of Social Work -
National Certificate in Business Administration -
NZ Certificate in Youth Work -
Skills
- Project Management Methodology: Proficient in applying methodologies that enhance project delivery, efficiency, and outcomes in health services
- Cultural Competence: Strong knowledge of Māori and Pasifika cultural frameworks, ensuring respectful and effective service delivery
- Communication and Presentation: Excellent verbal and written communication skills, capable of conveying complex information clearly to diverse audiences
- Data Analysis and Reporting: Experienced in managing and interpreting data to inform project direction and assess impact
- Data management
- Data analysis
- Strong verbal and written communication
- Interpersonal communication
- Risk management processes and analysis
- Materials preparation
- Exceptional organizational skills
- Data entry proficiency
- Proficient in Microsoft Office Suite
- Public speaking
- Budgeting and financial management
- Client assessment and analysis
- Conflict resolution
- Process implementation
- FLUENT IN TE REO MĀORI
- Culture development
Attributes
- Commitment to improving health equity and outcomes for Māori and Pasifika communities.
- Strong leadership and advocacy skills, focused on promoting inclusive practices within organisations.
Timeline
Smokefree Services Manager
TE TOKA TUMAI/NATIONAL PUBLIC HEALTH SERVICE
12.2022 - Current
Kaimanaaki Cultural Advisor
Auckland Regional Public Health Services
05.2022 - 12.2022
MP Support to Hon. Kelvin Davis
Parliamentary Services
02.2020 - 12.2020
Family Liaison
Papatoetoe High School
03.2006 - 01.2020
Bachelor of Social Work -
National Certificate in Business Administration -
NZ Certificate in Youth Work -
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