Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Catherine McHaffie

Rolleston

Summary

I am an experienced administrator and receptionist with a background working in fast-paced environments in both the Government and non-Government sector. I am well organised, can administrate systems efficiently and am very quick to pick up new systems as has been required across my career. My diverse range of administrative skills led me to become the senior receptionist and acting practice manager of a busy medical centre; this role allowed me to build on my people management, accounts and payroll skills as well as gain insight into the operational needs of the business I worked for. I am friendly, approachable, trustworthy and value the relationships I have had the opportunity to create with my colleagues over the course of my career. I pride myself on being organised both in my personal and professional life, and I am adept at managing time and prioritising my workloads. The environments I have worked in have all had rigid deadlines and required work to be turned out efficiently and with accuracy and I can confidently say I work well under pressure. I am looking forward to taking on a new administrative role that will allow me to further build on my accounts and payroll skills, as well as allow me to work with people who I can actively learn from and whom I can continue to provide excellent administrative support to.

Overview

13
13
years of professional experience

Work History

Medical Administrator/Receptionist & Acting Practice Manager

Rolleston Central Health
05.2018 - 05.2023

As a Medical Receptionist and Acting Practice Manager my duties included:

  • Payroll / Invoicing / Weekly banking
  • Managing bookings
  • Rostering / Managing staff leave
  • Stocktake / Supply management
  • Preparing meeting agendas / Taking minutes
  • Supporting staff with computer usage
  • General Administration / Reception


In addition to the above, I prepared policy to assist the practice in meeting their Cornerstone Accreditation:

  • Researching theories around Equity in Healthcare Services
  • Creating Policies surrounding diversity and inclusion
  • Running staff education sessions on equitable access to healthcare

Sports & Recreation/Events Co-ordinator

Selwyn District Council
05.2021 - Current

As a Sports & Rec Co-ordinator I work across multiple recreation facilities in the Selwyn District and support them with their operations.

  • Organising Community/Sports/Private Events
  • Stakeholder Management
  • General Administration/Reception
  • Centre/Turf Management
  • Centre Maintenance
  • Stocktake

Group Fitness Instructor

Christchurch area & Selwyn District Council
09.2011 - Current

As a Group Fitness Instructor I plan and deliver group fitness classes for various community groups.

  • Managing clients
  • Conducting pre-screening for clients
  • Planning classes and tailoring for different fitness abilities
  • Delivering classes across a range of disciplines
  • Choreography

Immigration Officer

Immigration New Zealand, MBIE
10.2015 - 12.2017

As an Immigration Officer, I applied a comprehensive knowledge of New Zealand Immigration policy and laws to evaluate whether migrant workers fulfilled the necessary immigration criteria for acquiring temporary-entry visas.

Administration Officer

Human Rights Commission
07.2011 - 02.2012

As an Administration Officer, I performed general administrative and reception duties, as well as personal assistant duties for the Chief Disability Policy Creator.

Education

Bachelor of Arts - Human Services and Sociology

University of Canterbury
12.2015

Group Fitness Instruction

Red Cross Comprehensive First Aid Certificate

Adept Secretarial Training Services
12.2007

Skills

  • Database Management / Data Entry / Document Management
  • Administrative Leadership
  • Staff Supervision
  • Business Administration
  • Event Coordination
  • Medical Billing / Medical Terminology
  • Customer Service
  • Accounts Reconciliation
  • Discretion and Confidentiality
  • Process Improvement
  • Work Planning and Prioritization
  • Strategic Planning
  • Meeting Coordination
  • Stakeholder Management
  • Project Assistance
  • Scheduling and Calendar Management
  • MS Office Suite
  • Xero
  • MYOB
  • Business Banking
  • LINKS / POS
  • Medtech 32
  • Connectmed
  • Gensolve
  • Southern Cross Portal

References

  • Deborah Devon, Practice Manager, Rolleston Central Health, 027-716-0666, deborah.devon@rollestonhealth.co.nz
  • Dave Tippett, Selwyn Sports Centre Operations Manager, Selwyn District Council, 027-838-7556, dave.tippett@selwyn.govt.nz
  • Linda Miratana, Senior District Sport & Rec Program Co-ordinator, Selwyn District Council, 021-295-6885, linda.miratana@selwyn.govt.nz

Timeline

Sports & Recreation/Events Co-ordinator

Selwyn District Council
05.2021 - Current

Medical Administrator/Receptionist & Acting Practice Manager

Rolleston Central Health
05.2018 - 05.2023

Immigration Officer

Immigration New Zealand, MBIE
10.2015 - 12.2017

Group Fitness Instructor

Christchurch area & Selwyn District Council
09.2011 - Current

Administration Officer

Human Rights Commission
07.2011 - 02.2012

Bachelor of Arts - Human Services and Sociology

University of Canterbury

Group Fitness Instruction

Red Cross Comprehensive First Aid Certificate

Adept Secretarial Training Services
Catherine McHaffie