Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Cathleen Uy

Glen Eden,Auckland

Summary

I am a part-time employee who is wanting to work as a full-time worker, willing to take on any challenges and learn new things in a completely different work environment. I have the ability to use the skills I currently have and implement them into the job I am applying for. I am looking to enhance the knowledge I already have and work ahead from experience.

Overview

6
6
years of professional experience

Work History

Barista / HDA

Starbucks
Lincoln Road, Auckland
05.2022 - Current
  • Developed store management skills when working as an HDA for example, counting cash, depositing cash, ordering store needs, keeping track of store sales, communicating efficiently with peers and with my store manager.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Completed day-to-day duties accurately and efficiently.
  • Understood and followed oral and written directions.
  • Supported staff training, development and evaluation.

Volunteer

Waitakere Hospital WDHB
Lincoln Road, Henderson, Auckland
05.2021 - 06.2021
  • Volunteered for an hour fortnightly for the hospital as part of my school programme
  • Provided companionship to elderly patients who may be feeling isolated or lonely.
  • Assisted nurses with non-medical tasks, such as delivering meals and running errands.

Newspaper Deliverer

NZ Herald
Glendene, Auckland
10.2017 - 05.2018
  • Assembled and bagged hundreds of newspapers prior to delivery.
  • Trained my physical ability to carry stacks of newspaper with me while delivering through multiple neighborhoods

Education

Certificate in Graphic Design And Media - Graphic Design

Whitecliffe College
Level 7/67 Symonds Street, Grafton
11-2023

NCEA Level 1 & 2

WhitecliffeSt Dominic's Catholic College
29 Rathgar Road, Henderson
11-2022

Skills

  • Cash Handling
  • POS Systems
  • Up-Selling
  • Conflict Mediation
  • Speedy and Efficient
  • Active Listener
  • Organization Skills
  • Multi-tasker
  • Quick Learner

References

References available upon request.

Timeline

Barista / HDA

Starbucks
05.2022 - Current

Volunteer

Waitakere Hospital WDHB
05.2021 - 06.2021

Newspaper Deliverer

NZ Herald
10.2017 - 05.2018

Certificate in Graphic Design And Media - Graphic Design

Whitecliffe College

NCEA Level 1 & 2

WhitecliffeSt Dominic's Catholic College

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Cathleen Uy