- Biking
- Reading
- Sewing
- Skiing
- Netball
- Tramping
- Music
- Baking
Catriona Douglas
Auckland
Summary
Masters Student studying at the University of Auckland. I am Experienced with customer service and sales support and utilise strong communication skills to help foster relationships. Adaptable and dependable under pressure, with a passion for fashion and a strong interest in sustainable, forward-thinking designs. Eager to bring energy, style, and a customer-first mindset to a dynamic retail environment.
Overview
4
4
years of professional experience
Work History
Lab Assistant
University of Auckland
11.2024 - Current
- Assisted in a project about the 2022 Tonga volcanic eruption.
- Worked on preparing samples for large projects.
- Assisted in many areas of the lab, such as, microprobes, sedimentology, and chemistry.
- Learned procedures quickly and obtained good adaptation skills.
- Achievements/Tasks
Graduate Teaching Assistant
University of Auckland
02.2025 - 06.2025
- Assisted in labs, helping students with tasks and applying insight into the scheduled activities.
- Assisted in marking students labs.
- Helped organise classes and set up materials.
- Answered students questions via email and smaller group tutoring.
- Achievements/Tasks
Sales Assistant
Flo and Frankie
12.2021 - 04.2025
- Built strong relationships with customers, resulting in repeat business and referrals.
- Assisted in winning the Newmarket best Store business award, and have received much praise from customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Good team player, and worked towards building a strong team environment.
- Supported customer inquiries and resolved issues, enhancing overall shopping experience.
Nanny
Private Contract
12.2023 - 03.2025
- Planned engaging activities while helping to develop personalised schedules and routines for each child.
- Assisted with housekeeping and prepared meals for each child.
- Developed a strong communication with both the parents and children to provide updates on the children's progress and achievements.
- Achievements/Tasks
Education
Masters - Engineering Geology
University of Auckland
07-2026
Bachelor of Science - Earth Science, Geography
University of Auckland
11.2024
Skills
- Problem Solver
- Team Player
- Creative
- Active Learner
- Time Management
- Reliable
Interests
Affiliations
- AUSA - Auckland University Student Association
- RTEA - Auckland University Environmental Association
- UASC - University of Auckland Snow-sports Club
Timeline
Graduate Teaching Assistant
University of Auckland
02.2025 - 06.2025
Lab Assistant
University of Auckland
11.2024 - Current
Nanny
Private Contract
12.2023 - 03.2025
Sales Assistant
Flo and Frankie
12.2021 - 04.2025
Bachelor of Science - Earth Science, Geography
University of Auckland
Masters - Engineering Geology
University of Auckland
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