Cavarney Davy
MT Maunganui ,Tauranga
Summary
Proven track record in enhancing fleet performance and customer satisfaction at Bridgestone Service Centre, leveraging expertise in vehicle diagnostics and exceptional communication skills. Increased team productivity through effective training and process optimization. Demonstrated professionalism and teamwork, consistently meeting safety standards.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Fleet Service
Bridgestone Service Centre
Mount Maunganui, BOP
09.2022 - Current
- Created comprehensive reports on fleet performance metrics for upper-level management review and decision-making processes.
- Assisted in budget management by identifying cost-saving opportunities within the department''s operational expenses.
- Coordinated repairs for consistent quality, ensuring all vehicles met safety standards and requirements.
- Advised customers on care of vehicle and value of maintaining vehicle in accordance with manufacturers' specifications.
- Developed strong relationships with customers, earning repeat business through exceptional service experiences.
- Conducted regular inspections of fleet vehicles for adherence to safety regulations, minimizing risks associated with non-compliance penalties.
- Scheduled service for customers both in person or on phone to facilitate prompt and accurate diagnosis of problems.
- Promoted sales of appropriate services, parts and accessories by accurately identifying customer's service needs.
- Enhanced customer satisfaction with timely service delivery and clear communication of repair needs.
- Made repair recommendations and managed delivery of repairs by setting and managing customer expectations.
Laborer
Kiwi Staff
Hamilton, WKO
01.2021 - 09.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Used measuring tools such as gauges and tape measure to identify conforming parts during production.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
- Identified and reported hazards on job sites to prevent accidents and injuries.
- Dug trenches, ditches and holes to allow for utility, water and sewer installation and proper foundation for structures.
- Operated bulldozers, excavators and cranes to facilitate precise excavation and grading.
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Cleaned and maintained tools, equipment and worksites.
Farm 2ic
RF&FW Muller Trust
Otorohanga, WKO
06.2018 - 06.2021
- Fostered a positive work environment by promoting teamwork, open communication channels, and employee recognition initiatives.
- Enhanced team performance with comprehensive training programs, skill development workshops, and continuous feedback.
- Improved team productivity by streamlining daily operations and implementing efficient processes.
- Conducted employee training sessions to educate employees on products and company policies.
Education
Putaruru College
Putaruru, WKOSkills
- Vehicle diagnostics
- Technical knowledge
- Service Scheduling
- Fleet Management Software
- Safety awareness
- Forklift Operation
- Safety Regulations
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Dependable and Consistent
- Excellent Communication
- Organizational Skills
- Active Listening
- Heavy Lifting
- Equipment Operation
- Professionalism
Certification
AUR21920-certificate in automotive tyre servicing technology-LIGHT VEHICLE TYRES
AUR21920-certificate in automotive tyre servicing technology-HEAVY VEHICLE TYRES
Timeline
Fleet Service
Bridgestone Service Centre
09.2022 - Current
Laborer
Kiwi Staff
01.2021 - 09.2022
Farm 2ic
RF&FW Muller Trust
06.2018 - 06.2021
Putaruru College