CECILIA THERESA ALENI
Auckland,AUK
Summary
Dedicated professional with strong customer service and administrative experience, skilled in communication, time management, and problem solving. Proven ability to handle high-pressure environments and deliver exceptional service. Eager to leverage skills in a new role to support team success and drive positive customer experiences.
Overview
6
6
years of professional experience
2019
2019
years of post-secondary education
Work History
Customer Service Cashier
KFC
Auckland, New Zealand
10.2025 - Current
- Delivered a high standard of customer service in a fast-paced environment
- Handled cash, EFTPOS, and credit card transaction accurately and efficiently
- Assist with door opening and closing procedures as required
- Maintained a clean and organised work area in line with Health and Safety standards
- Maintained a high standards of cleanliness across all area of the kitchen
- Vacuumed and mopped floors to ensure a safe and hygienic environment
- Cleaned and sanitised toilets windows, sink, mirrors
- Delivered a high standard of customer service in a fast-paced environment
Base Coordinator Admin
KL Security Company
01.2020 - 01.2023
- Managed day-to-day operations of the department including scheduling tasks and assigning duties
- Take bookings for hiring of security guards
- Performed administrative duties such as filing paperwork, answering phones
- Provided excellent service and attention to customers, when face to face or through phone conversations
- Followed all health and safety procedures and infection control guidelines
- Managed waste disposal and ensured cleaning equipment was used correctly
- Delivered friendly customer service while maintaining cleanliness standards
- Swept and mopped floors, vacuumed carpet floors, washed windows in offices
Education
English, Maths, Social Studies
St Peter Chanel College
Skills
- Time Management
- Listening skills
- Attention to detail
- Communication
- Decision making
- Positive thinking
- Customer service
- Working planning and prioritization
Hobbies and Interests
- Taekwondo
- Singing
Timeline
Customer Service Cashier
KFC
10.2025 - Current
Base Coordinator Admin
KL Security Company
01.2020 - 01.2023
English, Maths, Social Studies
St Peter Chanel College