To seek and maintain a full-time position that offers professional challenges utilising interpersonal skills, excellent time management, and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Mc Donald's Victoria Ave
Crew Member
11.2023 - Current
Proven ability to learn quickly and adapt to new situations.
Work well in a team setting, providing support and guidance.
Passionate about learning and committed to continual improvement.
Work effectively in fast-paced environments.
Whanganui Community Living Trust
Community Support Worker
09.2022 - 03.2023
Providing support for people with lived experiences of a variety of mental health conditions
Self-managed workload, able to work independently when needed.
Provided clients with recommendations for community resources.
BP Connect Whanganui
Cafe Team Lead
02.2021 - 07.2022
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maximized performance by monitoring daily activities and mentoring team members.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
BP Connect Whanganui
Customer Service Represenative
02.2020 - 02.2021
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Worked effectively in fast-paced environments.
Columbus Cafe
Front Of House
09.2019 - 02.2020
Established welcoming atmosphere by greeting each guest warmly.
Reset tables between guests by restocking low items and wiping down surfaces.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Worked with POS system to place orders, manage bills, and handle complimentary items.
BP Connect Whanganui
Customer Service Representive
02.2018 - 08.2019
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Mc Donald's Liffiton Street
Crew Member
02.2015 - 07.2017
Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Collaborated with team members to quickly fill large orders and serve large parties.
Processed orders on POS system and accepted cash and charge payments.
New Zealand Certificate in Food Beverage Service (Level 3), Quick Service Restaurants Services.
Education
Bachelor of Applied Science (Psychology) -
The Open Polytechnic
Wellington, NZ
06.2025
Business Administration And Computing -
Training For You
Whanganui, NZ
12.2014
Early Childhood Education And Care -
Training For You
Whanganui, NZ
07.2014
NCEA Level 3 -
Training For You
Whanganui, NZ
07.2014
Skills
Cash Handling
Product Restocking
Client Support
EFTPOS
Microsoft 360
Customer Service
Safe Food Handling
Staff Management
Food Orders
Timeline
Mc Donald's Victoria Ave
Crew Member
11.2023 - Current
Whanganui Community Living Trust
Community Support Worker
09.2022 - 03.2023
BP Connect Whanganui
Cafe Team Lead
02.2021 - 07.2022
BP Connect Whanganui
Customer Service Represenative
02.2020 - 02.2021
Columbus Cafe
Front Of House
09.2019 - 02.2020
BP Connect Whanganui
Customer Service Representive
02.2018 - 08.2019
Mc Donald's Liffiton Street
Crew Member
02.2015 - 07.2017
Bachelor of Applied Science (Psychology) -
The Open Polytechnic
Business Administration And Computing -
Training For You
Early Childhood Education And Care -
Training For You
NCEA Level 3 -
Training For You
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