Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Celeste Banan

Hamilton,WKO
Celeste  Banan

Summary

Proven Healthcare Support Worker from VisionWest Home Healthcare, adept in patient safety and emotional resilience, significantly improved patient satisfaction scores. Leveraged critical thinking and compassionate caregiving to develop individualized care plans, enhancing client well-being. Excelled in maintaining high standards of care and documentation, ensuring efficient healthcare administration. Well-rounded Personal Care Aide with years assisting clients with various daily living needs at home. Talented at offering attentive care to patients by managing health needs, helping with personal grooming, carrying out light housekeeping and expert communicator when supporting patients' needs, documenting information and interacting with supervisors.

Overview

3
years of professional experience

Work History

VisionWest Home Healthcare

Healthcare Support Worker
09.2023 - Current

Job overview

  • Ensured timely administration of medications and treatments as directed by medical professionals, promoting patient health and wellbeing.
  • Promoted adherence to facility policies and procedures by modeling professional behavior at all times, ensuring consistent standards across the workplace.
  • Monitored vital signs and reported any abnormal findings promptly to nursing staff, facilitating early intervention when necessary.
  • Demonstrated effective problem-solving abilities in addressing challenges encountered during routine care provision or emergency situations.
  • Maintained a clean and safe environment for patients, staff, and visitors by adhering to infection control protocols.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Contributed to a positive work culture by supporting colleagues in their duties and offering assistance when needed.
  • Facilitated communication between patients, families, and healthcare providers, helping to ensure understanding of care plans and expectations.
  • Kept accurate records for client files and handled related paperwork.
  • Developed trusting relationships with patients through empathetic listening skills, promoting open dialogue about concerns or questions related to their healthcare experience.
  • Acted as an advocate for the needs of vulnerable populations within the healthcare setting, working to ensure equitable access to resources and support.
  • Collaborated with interdisciplinary team members to develop individualized care plans that addressed the unique needs of each patient.
  • Utilized strong organizational skills to manage multiple tasks efficiently while maintaining a high level of attention to detail in documentation.
  • Provided comprehensive support to patients with activities of daily living, fostering independence and dignity.
  • Participated in continuing education opportunities to expand knowledge base and improve overall patient care outcomes.
  • Improved patient satisfaction scores by consistently providing timely, responsive care and addressing individual concerns proactively.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted disabled clients to support independence and well-being.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Developed and implemented individualized care plans to meet individual needs of each client.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Recorded status and duties completed in logbooks for management.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Assisted with daily living activities, running errands, and household chores.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.

INJAZ Recruitment Agency

Household Service Worker
05.2021 - 01.2023

Job overview

  • Enhanced client satisfaction by providing exceptional housekeeping and organizational services.
  • Maintained a clean and healthy living environment for families, ensuring the utmost comfort and wellbeing.
  • Provided transportation services for family members, ensuring punctuality and safety during daily commutes or special events.
  • Coordinated home maintenance tasks with outside contractors, overseeing work completion on time and within budget parameters.
  • Addressed any issues that arose within the home promptly; efficiently resolved problems before they escalated further.
  • Facilitated communication between family members and household staff; ensured a harmonious working environment for all parties involved.
  • Collaborated with other household staff to maintain seamless operations within large estates or multi-staff households.
  • Assisted elderly family members with daily activities like medication management or mobility assistance when necessary.
  • Exhibited discretion when handling sensitive information or situations within the household, maintaining privacy at all times.
  • Streamlined daily routines for busy families by implementing efficient systems for laundry, cleaning, and meal preparation.
  • Implemented energy-efficient practices in the home to reduce utility costs while maintaining comfort levels.
  • Organized social events and gatherings, attending to every detail to create memorable experiences for guests.
  • Demonstrated adaptability and flexibility to meet the changing needs and preferences of families served, ensuring continued satisfaction with services provided.
  • Developed tailored meal plans according to family preferences and dietary needs, resulting in increased satisfaction and healthier eating habits.
  • Managed household inventory effectively, ensuring essential supplies were always stocked while minimizing waste.
  • Assisted with childcare duties, providing safe and nurturing care for children of all ages.
  • Conducted seasonal deep-cleaning projects throughout the home; significantly improved overall cleanliness standards over time.
  • Handled pet care responsibilities with diligence, including feeding, grooming, exercise, and health monitoring as needed.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Verified cleanliness and organization of storage areas and carts.
  • Operated electronic backpack vacuums and floor sweepers.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Participated in team meetings and staff training sessions.
  • Provided emotional support and companionship to clients.
  • Maintained entire family's schedule and organized events.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Preserved patient safety by following safety protocols.
  • Helped clients to maintain independence and quality of life.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Developed and implemented individual care plans tailored to needs of each client.
  • Developed and implemented activities to improve clients' quality of life.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Assisted with clients or patients with daily activities by helping with bathing, grooming, dressing and meal preparation.
  • Provided assistance with medication management.
  • Encouraged clients to take part in activities tailored to individual needs.
  • Facilitated transportation to and from appointments.
  • Coordinated appointments with medical professionals.
  • Monitored and reported any changes in clients' physical and mental health.
  • Assisted clients with physical therapy exercises.

Education

University Of Nueva Caceres
Naga City, Philippines

Bachelor of Science from Education
03.2001

University Overview

Environmental Education

Skills

  • Patient Care
  • Patient Safety
  • Vital signs monitoring
  • Emotional Resilience
  • Healthcare administration
  • Client Support
  • Compassionate Caregiving
  • Medication Administration
  • Indirect Patient Care
  • Disability Awareness
  • Care Plan Management
  • Progress Documentation
  • Care plan assessment
  • Social Skills Development
  • Care Delivery
  • Recreational Activities
  • Crisis Management
  • Safety Monitoring
  • Patient Assessments
  • First aid and safety
  • Direct Patient Care
  • Health and safety requirements
  • Patient Education
  • Client documentation
  • Behavioral Management
  • Appointment Scheduling
  • Goal Setting
  • Behavior redirection
  • Patient Management
  • Light Housekeeping
  • Meal Preparation
  • Documentation and Recordkeeping
  • Communication Assistance
  • Client Records Management
  • Cooking meals
  • Clear Communication
  • Supportive Personality
  • Time Management
  • Client satisfaction
  • Household Cleaning
  • Personal Care Worker
  • Critical Thinking
  • Infection Control
  • Wound care maintenance
  • Schedule Management
  • Project Planning
  • Records Maintenance

Timeline

Healthcare Support Worker

VisionWest Home Healthcare
09.2023 - Current

Household Service Worker

INJAZ Recruitment Agency
05.2021 - 01.2023

University Of Nueva Caceres

Bachelor of Science from Education
Celeste Banan